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Instructional Designer

2 months ago

County Galway, Ireland Cpl Full time

Instructional Designer - Galway


Our client, a multinational SaaS provider is seeking an experienced Instructional Designer to join their team and be responsible for designing engaging and effective e-learning courses and programs. The ideal candidate will have strong technical skills, solid business insight, and the ability to simplify complex concepts.


The successful candidate will be responsible for creating engaging self-paced e-learning courses and other learning content. In addition, you will be responsible for ensuring an outstanding customer experience from onboarding to graduation and renewal.


Role responsibilities:

·      Work alongside copywriters to turn written materials into engaging e-learning courses

·      Create immersive educational experiences using a variety of mediums to maximize engagement (e.g. diagrams, videos, activities, assessments, scenarios, interactive exercises)

·      Utilize style guides, user experience best practices, and user feedback to create courses that are easy to navigate

·      Manage ongoing maintenance or application for new accreditation for new credentials for the programs

·      Maintain courses and organize course documents and assets

·      Own usage of the learning management system

·      Run regular reporting across courses and users and partnership with internal teams to drive customer adoption

·      Provide administrative support and customer support to customers of bespoke programs. This may include responding to customer enquiries, managing users and updating content

·      Equip the customer support team with FAQs and guides to answer customer enquiries

·      Manage and maintain documentation for onboarding across our customer groups

 

Required Experience/Skills:

·      2-5 years of experience in curriculum and instructional design for adult learners in an e-learning environment

·      In-depth knowledge of learning theories and instructional design models

·      Strong project management skills

·      Excellent communication skills in English, both written and verbal

·      Experience with a learning management system, ideally Thought Industries

·      Experience with authoring technologies, ideally Articulate Rise 360

·      Familiarity or proficiency with coding is a bonus (SQL, Python, HTML, CSS)


If interested in learning more about this exciting opportunity, please forward your CV using the apply button


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