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Engineering Operations Technician, Data Center Community

2 months ago

Ireland Amazon Full time

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are currently seeking a Data Center Engineering Operations Technician to serve as a technical resource within our mission critical Data Center’s. The position will help ensure overall availability and reliability to meet or exceed defined service levels of Data Center Engineering Operations. We strive towards building a diverse workforce and look to hire the best people we can regardless of age, gender or ethnicity. Due to the success of the Amazon Web Services (AWS) operations and rapid expansion of Data Centers we are recruiting suitable candidates to operate/maintain these facilities in Sweden. In this role you will have a positive involvement in both the maintenance of facilities and the improvement of efficiencies to help offer Amazon customer’s better value.

Key Job Responsibilities

You will be involved in:

  1. Assisting in the operation and maintenance of all electrical, mechanical, fire/life safety equipment and HVAC equipment within the Data Center/Facility. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.
  2. Assisting in the maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
  3. Monitoring and troubleshooting all mechanical, electrical, HVAC systems, voice/data, cooling systems, fire/life safety equipment and generators.
  4. Providing assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment.
  5. Providing assistance to contractors or data center engineers to deploy new equipment, such as building racks, cabling, and other tasks as necessary.
  6. Performing site walk throughs to verify proper operation of Facility Equipment and Monitoring Systems.
  7. Acting as a Facilities First Responder to critical events.
  8. Following procedures system documentation and track issues through appropriate entries into a Trouble Ticket system.
  9. Maintaining service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
A Day in the Life

Day to day activities for this role include:

  1. Monitoring of all alarms and systems involved in the operation of power, cooling and fire suppression systems in the data center.
  2. Planning and coordinating vendor works on site to ensure equipment is maintained and uptime retained.
  3. Supporting other sites and teams during events and planned works.
  4. Carrying out rack power up and installation duties.
  5. Monitoring and facilitating new equipment handover.
  6. Supporting new hires and team members through knowledge share and development.
  7. Event response and drill participation.
About the Team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Minimum Requirements
  1. 2+ years electrical, mechanical and/or controls relevant experience with demonstrated key electrical and mechanical competencies and theory and ability to apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies.
  2. Competent in use of basic IT programs such as MS Word/Excel or similar.
  3. Valid EU driving license with ability to work on a 24x7 shift rotation.
  4. Degree or trade qualification preferred with heavy industry or data center experience.
  5. Understanding of basic electrical principles and systems and working knowledge of backup generator systems.
  6. Working knowledge of generic mechanical-room infrastructure such as chillers, Air Handling Units, and fan controls.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

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