IT Business Process Analyst
1 month ago
We touch the lives of over 200 million patients every day, and billions every year. After all, everyone needs healthcare or medication at some point. We're Teva, a global pharmaceutical company, committed to increasing access to high-quality healthcare to patients around the world. We would like to invite applications for the role of IT Business Process Analyst at our Waterford site. The IT Business Process Analyst role is to ensure that Operations systems are maintained and operating to highest standards required to satisfy internal and external customer requirements.
- Assisting Site TGO functions with implementation of new equipment/upgrades or replacement of existing equipment in accordance with agreed timelines for systems such as Antares Serialisation, Werum MES, Bar Tender, Modernization programs Digital Boards, OEE, EBR etc.
- Being the site IT contact for Operations Systems and Infra queries and escalation to various IT Local and Global IT functions.
- Ensuring compliance with Data Integrity requirements for all GxP Systems
- Implementation and support of Operations equipment such as HMIs for MES, SQL / Oracle Databases.
- Work with Global IT Functions to implement and maintain local infrastructure and build interfaces between equipment.
- Review GxP systems performance, identify areas for improvement and take corrective action as required to ensure continuous improvement in accordance with company policies and procedures.
- Support Modernization projects onsite as required
Provide technical support and maintain consistent configuration, implementation, operation and support of the GxP Applications and Platforms including:
- Implements new releases and sets up standards for operational management.
- Implements new developments and changes in accordance with CSV standards.
- Configures and manages Development, Validation and Production environments on relevant systems.
- Administers and maintains support services.
- Manages incidents, problems, changes and releases to GxP systems with external vendor support where necessary.
- Coordinates, tests and administers application security.
- Complies with internal QA standards and provides support to regulatory audits such as FDA, IMB.
- Ensure the continued operation of the GxP systems outside of normal business hours via adhoc remote issue resolution support on a best endeavour basis.
Knowledge, skills and experience:
- Regulatory standards in Pharmaceutical Industry.
- Company Policies, Procedures & Standards.
- Knowledge of Computer Systems Validation standards, authoring and execution of URS/IQ/OQ/PQ etc..
- H&S/Environmental Legislation.
- Working Technical knowledge of Backup and Restore, System Databases and Windows Client-Server Environment.
- Problem Solving.
- Project Management.
- Communication skills verbal and written.
- Documentation review.
Qualifications and Accreditations:
- Educated to Level 8 Degree in an IT discipline or relevant equivalent.
- 3 - 5 years + experience of working with the Standalone GXP Equipment/Systems
- Excellent knowledge of GxP practices in a pharmaceutical quality control environment.
- Strong hands-on technical skills, operational background and working experience with infrastructure technologies and business applications.
- Excellent understanding of database systems such as SQL/Oracle.
- Experienced in providing solutions aligned with standards, security, validation, capacity, high availability and identifying associated risks.
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
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