Senior Business Analyst, Officer

4 weeks ago

Kilkenny, Ireland State Street Full time

Main purpose of role:

At this level you will be required to demonstrate a comprehensive knowledge of relevant work processes alongside a broad understanding of related and interfacing activities to provide effective management of Transfer Agency. This role is a Subject Matter Expert/Business Analyst Role within Change Management

Responsibilities:

  • Development and maintenance of strong client relationships
  • Ensure updates and adherence of procedures, policies and processes
  • Deliver high quality service
  • Implement procedural changes to improve performance of the department or of related business areas
  • Maintain and develop expertise demonstrating judgment and an understanding of the business
  • Initiate and oversee tasks within a continuous improvement drive to ensure that the Department is efficient and seen as customer and quality driven
  • Provide support to other team members
  • Ensure participation completion and implementation of projects as required and lead team initiatives.

Core Requirements:

Regulatory:

  • Exercise due care and diligence, ensuring the role responsibilities are organized and controlled
  • Meet external and internal compliance/regulatory requirements
  • Attend and contribute to operational, client, risk, audit and regulatory meetings as required

Quality:

  • Deliver quality, aiming for accuracy and meeting deadlines
  • Review processes and practices relating to the role and act for change and improvement in individual and team performance
  • Create an environment that is flexible and adaptable and be a champion of change
  • Adhere to operational principles PACE & L: Professional, Accountable, Client Focused, Excellence and Leadership

Knowledge and Competency Requirements

  • Specific knowledge, skills and qualifications to achieve required performance standards in an Officer role.

Essential

  • Excellent administrative, organizational and business support skills with ability to multi-task
  • Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint
  • Strong written & verbal communication skills
  • Excellent organizational, planning and co-ordination skills
  • Ability to work accurately under pressure within tight deadlines
  • Proactive
  • Comprehensive procedural, technical and product knowledge of the Transfer Agency business
  • A good understanding of the Funds Industry
  • 4-8 years' experience in a similar environment
  • Accurate and precise
  • Team oriented
  • Organized
  • Flexible
  • Self-reliant
  • Enthusiastic & motivated
  • Fluent in English (written and verbal)

Addendum (requirements specific to the role)

Essential

  • Strong analytical skills
  • Able to handle medium/large data volumes
  • Work experience in multi-location and multi language team

Desirable

  • Experience in Trailer fee client migration projects or medium-large Trailer fee Projects
  • SQL or MS Access knowledge
  • A minimum of 3 years within Trailer fee department (Support Department, Change Management, New Business or Operational Department)
  • Knowledge about the role and responsibilities of a Transfer Agent

For further information, and to apply, please visit our website via the “Apply” button below.

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