Application Support Engineer

2 months ago


Ireland Eolas Recruitment Full time

We are seeking a skilled and proactive Application Support Engineer to join our client's dynamic team. In this role, you will play a crucial part in ensuring the smooth operation of their IT infrastructure. As an Application Support Engineer, your responsibilities will include: Managing SCCM deployments and maintenance. Conducting research and testing for new applications. Maintaining Active Directory and ensuring its optimal functionality. Creating and managing Group Policies. Handling small project delivery, managing scope, and meeting business expectations. Prioritizing and managing 3rd Level escalations from the IT Service Desk. Understanding and implementing projects and technologies on the cloud platform. Assisting in the management and troubleshooting of our Azure instance. Maintaining a high level of security awareness for all End User applications. Ensuring the End User desktop experience is well-maintained (Windows Updates, AV components, Applications). Collaborating with Information Security to handle requests effectively and to high standards. Qualifications / Skills: Hold a relevant IT qualification or have plans to obtain one in the coming months. Demonstrated experience in small IT Project Management with a track record of meeting deadlines. Proficient knowledge of SCCM (Deployments and Troubleshooting). Familiarity with Azure / Intune. Understanding of cloud concepts and models. Expertise in Active Directory & Group Policy Management. Excellent attention to detail and analytical skills. Ability to work independently or collaboratively within a team. Effective communication skills with all levels within the organization. Ability to work under pressure and meet tight deadlines. Strong troubleshooting and problem-solving skills. Desirable Experience: Involvement in planning for upgrades and migrations. Project management skills. Engagement with business stakeholders to resolve issues. SCCM management experience. Active Directory management experience. Group Policy management experience. HOW TO APPLY: If you are interested in this role please apply for this role with your updated CV and I will be in touch to discuss your application in detail. Or for a confidential discussion and insight into this client and role please reach out to Lauren at Eolas. Skills: Project Management Information Technology Engineering



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