Czech and French speakers, content analyst, client support,31K

1 month ago

Dublin, Ireland Cpl Full time

Our client, a leading provider of information technology, consulting, and business process outsourcing services is seeking a German and Czech speaker to join in their fast growing Content Moderation team.


As a Content Moderator, you will be responsible for Content clarification (Doesn't involve sensitive content)- call businesses to make sure the contact details are okay and accurate.

You will use your problem-solving skills to continuously deliver value to the clients, while making a larger impact on society.


Responsibilities

  • Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures will include calling up a B2B customer to verify the information and additional online research.
  • Make outbound phone contact with clients in a courteous, professional and efficient manner.
  • Process and raise required requests/transactions and make sound decisions related to customer requirements.

 What we are looking for:

 ·      Fluency in both Czech and French (Both languages should be spoken fluently)

·      Strong attention to detail to ensure quality of work

·      Enthusiastic, positive attitude with a strong willingness to learn

·      Good knowledge of internet and associated technologies

·      Experience in a professional work environment(Recent graduates welcome)

 

Offer:

Permanent Contract

Salary: Competitive salary

Location: Dublin 3

Benefits

  • 25 days holiday per annum, pro-rata
  • Tax saver ticket
  • Bike to work scheme
  • Life Assurance
  • PMI Private Medical Insurance
  • Relocation allowance
  • And more...

 If you are interested, please send me a direct email to Dali.lee@cpl.ie or apply through this link.


#CPLGTApr

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