Business Systems Analyst

4 weeks ago


Ireland Diligent Corporation Full time

Position Overview

The Business Systems Analyst has responsibility for supporting our global Finance team by collecting and documenting business requirements as well as developing solutions that add tangible strategic and operational value to the business. We are thrilled to be expanding our Business Technology team in Galway, Ireland

Key Responsibilities

  • Collaborate with cross functional teams and business stakeholders to understand objectives, provide support in developing technical solutions
  • Collect and analyse requirements and prepare and present clear business and technical analysis
  • Assist in the configuration and support of enterprise level financial applications such as Coupa, NetSuite, OpenAir, OneStream and Concur
  • Contribute to solution design and development, participate in validation and testing of solutions
  • Review test conditions and expected results for product, performance, and user acceptance testing
  • Work with business partners to ensure support tickets are efficiently resolved and tickets closed out within agreed upon SLA’s
  • Assist in the development of AI solutions to be implemented within Diligent’s Financial system stack
  • Proactively perform extensive system testing to ensure that the systems work efficiently and are developed following the applicable development methodology
  • Create and maintain detailed business documentation, use case and data flows

Required Experience/Skills:

  • Experience in driving strong relationships and business partnerships
  • A good understanding of key finance/accounting processes, concepts and systems, in particular Procure to Pay
  • Proven success and complete comfort working in high growth, fast-paced, rapidly changing, team-oriented environments
  • Strong quantitative skills, attention to detail, critical thinking, and the ability to support multiple projects simultaneously
  • Experience and knowledge in a range of applications is desirable, in particular procurement systems such as Coupa and/or ERP systems such as NetSuite
  • Knowledge or desire to learn and implement AI solutions across various applications
  • A strong technical focus with the ability to balance this with business savvy – ability to transform end-user needs into technical and functional requirements
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