Claims Handler

Found in: beBee S IE - 1 month ago

Dublin, Ireland Allianz Commercial Full time
Allianz plc

We are proud to be one of the most trusted insurance and asset management companies, with a workforce as diverse as the world itself. As the trusted insurance partner to over 700,000 customers across Ireland, we have built a brand based on trust, integrity and outstanding customer service for over 100 years.

We strive to deliver fantastic customer experiences through innovative thinking, state of the art technology, excellent training, outstanding customer service, real dedication and team work. As an employer, we truly care for our employees and their individual needs and aspirations. With this in mind we have tailored our work approach to ensure you the flexibility and support needed to excel in your new role.

The Opportunity

We are now recruiting for a Claims Handler to join our First Notification of Loss Team. While the role is officially based in Elm Park, Dublin 4 the team currently uphold a flexible way of working a hybrid work model.

We are looking for a great communicator who will collaborate with a specialist team of claims handlers to ensure our policyholders' receive best in class advice and outstanding customer service throughout.

Insurance experience is not necessary to succeed in this role If you are a friendly, energetic and positive individual who is eager to start a career in Insurance, please apply for this role.

Opportunity within the role

  • You will join a team of experienced claims handlers who will be there to support you in achieving your goals and develop your expertise
  • You'll benefit from on-going training to ensure you're always up to date with the latest policies and procedures to deliver the best service possible.
  • We will provide full financial support to pursue insurance qualifications
  • Get to know the insurance industry from inside one of Ireland's most trusted Insurance providers
  • Access a wide range of career development opportunities.

Key Responsibilities

  • Taking a high-volume of inbound calls from customers regarding new claims from first notification
  • Processing new claims, ensuring information is logged accurately and in full
  • Providing a positive and reliable claims' service to our customers, ensuring their cases and individual queries are dealt with efficiently and with empathy
  • Updating claims records with relevant documents, and supporting the motor damage team with handling tasks, transactions and decisions
  • Positively engage in coaching and development conversations to ensure you achieve agreed metrics
  • Comply with the Financial Regulator's Minimum Competency Code, Consumer Protection Code and any other relevant regulation


Experience and Qualifications

Essential Experience
  • A minimum of 1 years' experience working in a Sales/Customer environment
  • Positive mindset and willingness for pursue insurance qualifications (APA/CIP)


Desirable

  • APA in General Insurance a relevant insurance qualification to meet MCC requirements
  • 1 years' experience in a Claims Handling Customer facing role
  • Relevant third level qualification


Regulatory Requirement

This role is subject to Minimum Competency Code ("MCC") as provided for by the Central Bank of Ireland. A recognised insurance qualification may be required for this position. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF-5&6) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required.

42174 | Customer Services & Claims | Professional | Non-Executive | Allianz Ireland | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.

  • Claims Handler

    Found in: beBee S IE - 7 days ago

    Dublin, Ireland GrabJobs Remote Work Freelance Full time

    AmTrust International are currently looking for a Claims Handler to join our team based out of our Dublin office. The role is a customer facing role to efficiently manage a portfolio of A&H, warranty and property claims within prescribed service and technical standards. This will be a great opportunity for someone to come in and start their career within...

  • Injury Claims Handler

    Found in: Talent IE 2A C2 - 1 week ago

    Dublin, Ireland Abrivia Full time

    Role: Personal Injury Claims Handler Location: Dublin West - Hybrid Injury Claims handler wanted for Insurance Group-Dublin West Abrivia Recruitment are seeking a driven individual to join our client's team as a Personal Injury Claims Handler. In this role, you will be responsible for managing a portfolio of motor injury claims for both insurance companies...

  • Claims Handler

    Found in: beBee jobs IE - 7 days ago

    Dublin, Dublin City, Ireland GrabJobs Full time

    AmTrust International are currently looking for a Claims Handler to join our team based out of our Dublin office. The role is a customer facing role to efficiently manage a portfolio of A&H, warranty and property claims within prescribed service and technical standards. This will be a great opportunity for someone to come in and start their career within the...

  • Bodily Injury Claims Handler- Hybrid

    3 weeks ago

    Dublin, Ireland Lovin- JobBoard Full time

    Bodily Injury Claims Handler Zurich Ireland is looking for a Bodily Injury Claims Handler (Hybrid model) to handle single and multi-party Casualty claims of moderate to high complexity and exposure within specified authority limits. The successful candidate will ensure that bodily injury claims are handled in a proactive, efficient, and effective manner...

  • Property & PA Claims Handler

    3 weeks ago

    Dublin, Ireland Lovin- JobBoard Full time

    Role Profile Property & Personal Accident Claims Handler Job Purpose The Property & Personal Accident Claim Handler will deliver excellent standards of customer service through high quality and efficient handling of policyholders claims. This role is based in Allianz House, Elm Park, Merrion Road, Dublin 4, and reports to the relevant Claims Business...

  • Bodily Injury Claims Handler- 12 Month FTC- Hybrid

    Found in: beBee S IE - 4 weeks ago

    Dublin, Ireland Zurich Insurance Company Ltd. Full time

    Bodily Injury Claims Handler   Zurich Ireland is looking for a Bodily Injury Claims Handler (Hybrid model) to handle single and multi-party Casualty claims of moderate to high complexity and exposure within specified authority limits.  The successful candidate will ensure that bodily injury claims are handled in a proactive, efficient, and effective...

  • Bodily Injury Claims Handler- 12 Month FTC- Hybrid

    Found in: beBee S IE - 3 weeks ago

    Dublin, Ireland Zurich Insurance Company Ltd. Full time

    Bodily Injury Claims Handler   Zurich Ireland is looking for a Bodily Injury Claims Handler (Hybrid model) to handle single and multi-party Casualty claims of moderate to high complexity and exposure within specified authority limits.  The successful candidate will ensure that bodily injury claims are handled in a proactive, efficient, and effective...

  • Property Claims Handler

    Found in: Talent IE C2 - 3 weeks ago

    Dublin, Ireland Allianz plc Full time

    About Allianz We are proud to be one of the most trusted insurance and asset management companies, with a workforce as diverse as the world itself. As the trusted insurance partner to over 700,000 customers across Ireland, we have built a brand based on trust, integrity and outstanding customer service for over 100 years. As an employer, we truly care...

  • Claims Executive

    Found in: Talent IE 2A C2 - 3 days ago

    Dublin, Ireland Bracken Recruitment Full time

    At Bracken Recruitmentwe are working with Dublin 18 based our Motor Insurance Client to recruit for a number of Claims Handler roles. You must have 6 months + experience in Motor Claims in the Irish market in order to be considered for these roles as some technical knowledge is a must. Ideally you will be APA qualified or actively studying. CIP candidates...

  • Financial Lines

    4 hours ago

    Dublin, Ireland Integrated Machinery Solutions Full time

    Reporting directly to the Head of the Financial Lines, you will be part of growing and experienced specialised claims team. Qualifications: APA or CIP qualified. Knowledge and Skills: Experience working within the insurance industry. Experience handling of claims an advantage. The ability to manage and prioritise tasks. A proven ability to engage...

  • French/English Travel

    Found in: Talent IE C2 - 3 days ago

    Dublin, Ireland Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...