IFDS Transfer Agency Change Management

1 month ago

Dublin, Ireland State Street Full time

Junior Business Analyst - Job Specification

Ready for a Change?

IFDS has a unique opportunity that would suit an exceptional candidate who is eager to develop and grow into a Business Analyst (BA) role within our wider Change Management department.

You will be joining a team of high-performing Business Analyst experts who are responsible for supporting our clientsâ requirements for changes in business processes, policies and information systems.      

Location: Dublin / Hybrid. This is a hybrid role. We offer a brilliant Dublin city centre office location close to Stephenâs Green.

Required Skills:

  • Analytical and Evaluation Skills - You will have a strong analytical skillset and be able to evaluate several potential alternatives to a given challenge
  • Business Communication - You will demonstrate strong business etiquette including business writing skills. You will be comfortable at presenting information in a succinct manner to clients and to senior audiences
  • Microsoft Office Proficiency - You will be experienced at using MS Office suite, particularly Excel and Word, for business purposes
  • Appetite for Growth - You will be naturally driven and self-motivated with an appetite to grow. This is a fast-paced learning environment that requires adaptability and a positive, willing-to-learn attitude    

Responsibilities:

  • You will be responsible for working well with multiple departments to understand requirements, scope and acceptance criteria for any client Change Requests

  • You will be responsible for analysing new system functionalities and documenting how they will support and impact business functions

  • You will be responsible for working closely with developers and end users to ensure technical compatibility and user satisfaction

  • You will be responsible for drafting Application Support Documents, User Manuals and associated Training Materials

Our Culture

Our employees tell us that the best part of working at IFDS is the people. Our culture is friendly, supportive, and inclusive. It is important to us that you can show up at IFDS as your whole self, safely and confidently. We are genuinely committed to ensuring that diversity, equity and inclusion are integrated into the fabric of all that we do. 

We have multiple Employee Resource Groups (ERGs) that provide spaces for people to connect and share. All of our ERGs are employee-led and fully endorsed by the senior management team.

Our Business

We are a world leading Transfer Agency that delivers premium service solutions to the worldâs largest financial services companies. We have offices in Ireland, Luxembourg and Canada. Our close connection to our 2 shareholders, State Street and SS&C Technology Inc, ensures our global reach and access to advanced digital software solutions for our clients.

Key Benefits Include:

  • 26 working days holiday plus âBirthday Day Offâ and a âDay Off to Disconnectâ
  • 100s of employee discounts
  • Private health insurance with Irelandâs leading health care insurer
  • Generous workplace pension contribution
  • Bonus and employee share schemes
  • Hybrid option
  • Career development including financial support for relevant external education/training

IFDS Ireland is regulated by the Central Bank of Ireland. We are an equal opportunities employer and we are committed to fostering an inclusive and equitable workplace. We value diversity both in background, as well as skills and experience.

You may not meet all of the requirements outlined in the above job description but we would still like to hear from you. We review all applications and run an annual intern programme.

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