Community Affairs Manager
3 weeks ago
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
The Datacenter Community Affairs team is part of Microsoft’s datacenter organization – Cloud Operations + Innovation (CO+I). It supports the growth and operations of Microsoft’s cloud infrastructure by managing relationships with local stakeholders, bringing insights and understanding of potential new communities, developing a local community engagement strategy to effectively manage social impact, risks, and opportunities. It also develops a community investment strategy, including social and environmental programs, in communities that host our datacenters. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
We are looking for an experienced professional with track record in communications, research, social responsibility (CSR) and community engagement to support the evolution of the datacenter community affairs strategy in Europe. The individual in this role will be responsible for research initiatives to create and implement community strategy plans, community communication, local government and community engagement and delivering social impact programs in Ireland. #COICareers
Responsibilities
Act as a primary point of contact between the local community and Microsoft’s datacenters.
Coordinate qualitative (e.g. community listening sessions) and quantitative data collection , and turn that research data into actionable insights to understand and prioritize community needs, as well as identify social risks and opportunities
Use research findings and exercise thought leadership to develop location-specific community strategy that delivers on Microsoft’s mission and vision, including:
Immediate corrective and preventive action recommendations, identifying key internal stakeholders (like Land Development, Design or Construction) to implement these recommendations.
Local community communication plan, sharing knowledge of the crucial role of datacenters, theirlocal value, as well as the impactful and meaningful projects Microsoft supports.
Local social impact investment plan aligned to community needs
Lead strategic engagements with local community groups such as municipal leaders and community based non-profit organizations to drive community acceptance
Collaborate with the global functional team to localize and implement our community research methodology, community communications priorities, as well as community development initiatives in each community.
Coordinate activities with a broad set of CO+I stakeholders, including Land development, Research, Construction, Permitting, Engineering and Design, Energy, Government Affairs, End to End, and Operations teams as well as with local Microsoft teams.
Measure impact mapped to the global Community Affairs scorecard and deliver a regular cadence of program updates to Community Affairs leadership team.
International and national travel
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