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Team Member, Staff Insurance Scheme

3 months ago

Ireland Electricity Supply Board Full time
Team Member, Staff Insurance Scheme [14 Months]

Vacancy Number: 25571

Business

Job Type: Full-time

ESB is a purpose-led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy. Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution, and supply in Ireland, Northern Ireland, and Great Britain, and an international energy consulting business.

With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers, and community.

ESB Staff Insurance Scheme in conjunction with Marsh & McLennan Companies (Insurance Brokers) provide personal lines insurance products, Motor and Home, to ESB staff, present and retired and is one of the largest affinity schemes nationally.

Key Responsibilities

The key responsibilities of the role will include:

  • All aspects of administration/processing regarding:
    • New business
    • MTA’s
    • Renewals
    • Benchmarking against external competitors
    • Renewal Reconciliation
    • Premium payment
  • Daily interaction with customer enquiries via email/telephone/post
  • Updating and monitoring of daily statistics
  • Flexibility to rotate via home and motor products is desirable but not essential
  • Knowledge of regulatory responsibilities

Experience and Qualifications

  • Practical work experience in a personal lines role within the Insurance industry for approximately 2 years
  • Technical knowledge in Home and/or Motor insurance
  • Excellent customer service and communication skills
  • Excellent knowledge of Applied system
  • Ability to process New Business, Renewals, & MTA’s
  • Accuracy and attention to detail
  • Ability to consistently achieve targets and deliver results.
  • Teamwork
  • CIP (Certified Insurance Practitioner) is desirable. However, the minimum qualification required is APA (Accredited Product Adviser).

Location

The role will be based in ESB Head Office, 27 Lower Fitzwilliam Street, Dublin 2, D02KT92.

Reporting To

The successful candidate will report to the Staff Insurance Scheme Manager, Pensions & Insurance.

Why Work with Us?

  • Opportunity to lead Ireland’s transition to net-zero carbon future
  • Career development through mentoring and training
  • Corporate Social Responsibility Opportunities
  • Sports and Social Clubs
  • Networking opportunities
  • Credit Union
  • Access to staff well-being programmes
  • Generous parental leave entitlements
  • Strong values-based and inclusive culture
  • Strong commitment to diversity, equity, and inclusion
  • Great team environment working to our Core Values: Courageous, Caring, Driven, and Trusted

Closing Date

22nd August 2024

Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie

If you have any queries in relation to this job, please contact recruitment@esb.ie

Your application will be held in reserve for 6 months should you be suitable for the role.

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