Assistant Manager

3 weeks ago


Dublin, Ireland Noel Group Full time

This range is provided by Noel Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: Assistant Manager

Location: Empire Casino, Dublin, Ireland

Role Type: Full-time, Permanent.

Reports To: General Manager

About the Role: We at Noel Group are seeking an experienced and dynamic Assistant Manager to support the General Manager in overseeing the day-to-day operations of a busy and vibrant casino. The Assistant Manager will be part of the retail operations team, helping to manage a small team at the ground level in a fast-paced and exciting environment.

What's in it for you?

  • Great working environment
  • Great learning opportunities
  • Competitive salary of €40k-€50k and performance-based bonuses
  • Full training and development opportunities

Key Responsibilities

  • Delivering 5 Star excellence in Customer Service.
  • Dealing with all customer queries efficiently, professionally, and consistently with company policy.
  • Oversee the day-to-day operations of the casino floor, ensuring smooth and efficient service delivery.
  • Assist in managing a team of floor staff, providing training, guidance, and support as needed.
  • Support with budgeting, stock control, and financial reporting as required by the Casino Manager.
  • Assist in the recruitment, training, and performance management of casino staff.

Key Requirements

  • Minimum 2 years Assistant Manager experience in retail or hospitality.
  • Strong planning and organisation skills, ability to plan and prioritise work schedule and work within agreed timescales.
  • Knowledge of gaming regulations and industry standards is preferred.
  • Excellent communication skills, both verbal and written.
  • IT proficient, with experience of working with Microsoft Word, Excel and the aptitude to learn in-house systems.
  • Ability to influence wider business stakeholders.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

Hospitality and Gambling Facilities and Casinos

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