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Food & Beverage Supervisor

1 month ago

Kilkenny, Kilkenny, Ireland Kilkenny River Court Hotel Full time

We are currently recruiting for a Supervisor for our Food & Beverage Team

Responsibilities:

  •  Ensure all guests are given a warm and friendly welcome throughout the hotel and on arrival into all bar areas, and where appropriate, meet, greet, and seat guests upon arrival
  • To offer the highest level of guest service in all bar areas, ensuring the agreed 4* standards are achieved at all times
  • Ensure that you have an in-depth knowledge of your department product, in respect of menus, beverages, and pricing
  • Ensure that you have an extensive knowledge of cocktails and are comfortable with the hotels beverage offering
  • Be able to recommend and upsell menu items, wine, and beverages, and promote sales throughout the hotel
  •  Ensure you are knowledgeable of allergen awareness, dietary requirements, and product awareness
  • Ensure counter tops, table tops and bases and furniture are clean at all times
  •  Ensure all glass wear is cleaned and presentable to the correct standard
  • Ensure all tableware and is thoroughly polished, salt and pepper cellars are cleaned and filled, table and chairs are disinfected and cleaned, and all menus cleaned, prior to service, or prior to seating guests at tables
  • Ensure that all bar areas are immaculate at all times for weddings, events, guests & viewing appointments
  • Ensure you are aware of all total hotel facilities
  • Ensure all issues and complaints are promptly addressed
  • Ensure your section or service area is thoroughly cleaned prior to, and after service
  • To constantly liaise with other departments to ensure all guest requests are attended to efficiently

The ideal Candidate will be:

  • A skilled and experienced bartender with a passion for hospitality
  • Highly motivated, with the ability to motivate others
  • Possessing excellent customer service skills
  • Demonstrating excellent communication skills, both written and verbal
  • Exceptionally well-organized
  • Able to work both as part of a team and on their own initiative
  • Strong knowledge and to follow HACCAP regulations at all times
  • Have good knowledge of Cocktails and wine
  • Available to work evenings and weekends

In return, we also offer excellent employee benefits including:

  • Career Development and Training
  • Upselling & Other Departmental Rewards
  • Opportunities for advancement & Career Development
  • Complimentary On-site Gym & Pool
  • Complimentary Golf on Druids Heath Golf Course
  • Staff Discounts on accommodation in our Sister Properties
  • Discount on Bar& Restaurant Food in a Sister property
  • Educational Assistance - for Hospitality & other professional courses
  • Bike to work scheme
  • Meals during shifts
  • Free on-site tea/coffee
  • Healthy Snacks
  • Employee Referral Bonus

The success of any hotel comes, not with the decor and elaborate rooms, but from the friendliness and courtesy of the associates it employs. The success of Whites of Wexford , we believe, depends on the commitment of each member of the team to practice teamwork, mutual respect, responsibility, and professionalism. 

All applicants must be eligible to live and work in the Ireland full time. You will be asked to provide documented evidence of eligibility.