Café Assistant

Job description

Café Assistant – Leighlinbridge, Carlow

Named National Retailer of the Year in 2021 by Retail Excellence Ireland, Arboretum constantly strives for excellence.

Arboretum is a forward-thinking, inspirational, trusted, family-run business. Our vision is to create a haven of escape for our customers where they can enjoy an inspirational and fulfilling retail experience in the worlds of garden, home, fashion and food. We are dedicated to creating an unrivalled shopping experience for all our customers. Our staff play a key role in this.

We are currently recruiting for a Café Assistant in our award-winning Rachel's Garden Café in our Arboretum Leighlinbridge Store, which was named Garden Centre of the Year in 2019 by Retail Excellence Ireland. This role is a full-time position which includes weekdays and weekends.

Key Responsibilities & Daily Duties:

1. Ensure that you serve and present food to the customer in accordance with company policy and that it is of the highest standard, with emphasis on the quality and presentation of food.
2. Ensure that the café is cleaned, set up and prepared correctly, and that this is maintained throughout the shift, paying particular attention to the cleanliness of café floors, tables, chairs, trays, cutlery, glassware.
3. Replenish counters and fridges as required throughout the day, or as guided by the on-duty supervisor/manager.
4. Ensure that as a member of staff you are presentable, clean and well-groomed, wearing the correct staff uniform and name badge.
5. For cashiers, follow all required controls and processes around cash procedures, with particular attention to A List interaction with customers.
6. At the end of the day, ensure that the café is cleaned and ready for the following morning as directed by the on-duty supervisor/manager, including internal and external seating areas, children's playground, café toilets, and entrance/exits areas.
7. Attend company training as required, with particular attention to H&S requirements and Food Hygiene, which are very important areas of focus for café front of house staff.
8. Provide assistance to customers as required and be able to direct them to correct counters, areas of the café, garden centre, and shop as may be needed.
9. Pass on customer feedback/comments to the appropriate supervisor/manager for follow-up and actions.
10. Demonstrate a high level of communication and attention to detail regarding customer requirements.

We are a great employer. Here's why:

At Arboretum, we believe in fostering an exceptional work environment that values and rewards our dedicated team members. Here's why you should consider joining us:

Daily Perks:

• Staff Discount / Subsidized Café
• Free Tea/Coffee before 9am
• Flexible work schedules
• Daytime hours
• Redicare Inform – Provides you and your family with unlimited online health coach consultations.
• Interesting and varied work in an attractive garden environment

Recognition:

• Recognition and rewards.
• Staff Awards Night.
• Staff team-building events.
• Length of service rewards.
• Free breakfast/lunch rewards.
• Career progression.

Be part of a great team:

• We are a vibrant, energetic team.
• We have won multiple awards across retail and hospitality sectors, including National Retailer of the Year in 2021.
• Refer a Friend scheme.

Job Types: Full-time, Permanent

Pay: From €13.50 per hour

Expected hours: 35 per week

Additional pay:

• Tips

Benefits:

• Bike to work scheme
• Company events
• Employee discount
• Food allowance
• On-site parking
• Sick pay
• Store discount
• Wellness program

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Leighlinbridge, CO. Carlow: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Hospitality: 2 years (required)

Work Location: In person