Regulatory Affairs Product Complaints Coordinator

2 weeks ago

Dublin, Dublin City, Ireland Cpl Full time

My client, one of the world's leading health care suppliers are looking for a motivated, innovative, and enthusiastic Regulatory Affairs Product Complaints Coordinator to join their team in Dublin.

This is a 6-month contract position.

Very competitive benefits package included and offering a Hybrid work (2 days in the office per week)

The Role

·Management of product complaints for products on the Irish market, from initial receipt through to closure, in conjunction with the company's Global Complaints Departments and in accordance with all relevant EU legislation, HPRA Guidelines and company specific Standard Operating Procedures.

·Document and maintain the complaint files for reports received.

·Prompt communication of complaints received to the Global Complaints Department and escalation of serious product complaint issues, as necessary, to the relevant people both locally and globally, within the required timeframes.

Skillset Requirements

·A degree in a life science or pharmacy discipline

·Previous experience of 2 years in the Medical Device /Pharmaceutical Industry and a good understanding and working knowledge of GDP.

·Familiarity with relevant Legislation, Regulations and Guidelines applicable in Ireland and the EU.

·Proficiency in the English language; strong verbal and written communication skills is essential.

·Accuracy and excellent attention to detail are key attributes along with strong organisational skills.

·A proactive and collaborative work style and the ability to work with multiple priorities and deadlines.

·Proven interpersonal skills and the ability to communicate with people at all levels within the organisation and externally.

·Competent computer skills (Microsoft Office, SAP an advantage).

For a full Job Spec and to apply for this role please call Katie on 1 or e-mail

Thornshaw Scientific Recruitment is a leading Irish provider of specialist Scientific Recruitment. Part of the CPL Group. Tel: 1

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