Senior Business Process Consultant

2 weeks ago

Dublin, Dublin City, Ireland Optum Full time

Senior Business Process Consultant, Hybrid 

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role:

In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. 
As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.

As a Senior Business Process Consultant, you will be responsible for, monitoring and reporting of operational performance metrics through data analytics. This is a challenging role that relies on your ability to effectively analyze performance and identify opportunities that will support leadership in delivering critical business results. You will also be responsible for analyzing impact of an event such as a new program going live or an outage. 
Success in this role depends on the individuals' ability to pay attention to details, analytical capabilities, conduct root cause analysis, create / validate an action plan (short term and long term) and effectively report out at an operational and leadership level. In addition to carrying a desire to learn and having an impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader.

Primary Responsibilities of the Senior Business Process Consultant:

Analyzing Business Processes:

•    Evaluate current business processes to identify inefficiencies and areas for improvement

•    Use data analytics to understand process performance and pinpoint bottlenecks

Data Collection and Analysis:

•    Collect highly complex data from various sources and business departments to organize it for data analysis

•    Use statistical tools to interpret data sets, identifying trends and patterns that can inform business decisions

Providing Insights and Recommendations:

•    Present data-driven insights to stakeholders using data visualization techniques

•    Propose solutions and strategies to address business challenges based on data analysis

Designing and Implementing Improvements:

•    Develop and implement new processes or enhance existing ones to boost efficiency and productivity

•    Create detailed project plans for process changes and oversee their execution

Change Management - Monitoring and Adjusting Processes:

•    Ensure smooth transition and adoption of new processes within the organization

•    Continuously monitor the effectiveness of new processes and make necessary adjustments

•    Conduct cost-benefit analyses to support the implementation of new processes

Stakeholder Communication:

•    Communicate with stakeholders to gather input and secure buy-in for process changes

•    Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data in business reviews 

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications of the Senior Business Process Consultant:


•    Proven previous experience as a Business Process Consultant or similar role within a large matrix environment. 

•    Experience in gathering and analyzing data, and effectively presenting data to senior stakeholders, with the ability to distill complex data into actionable insights. 

•    Significant operations metric analytics and reporting experience

•    Proficiency with MS Project, Excel, Visio, PowerPoint, and SharePoint

•    Excellent time management skills with ability to prioritize and balance multiple priorities and projects

•    Excellent stakeholder management skills and a demonstrated ability to communicate ideas clearly and concisely to leadership

•    Strong communication skill sets, with the ability to support and present information in a variety of different formats to all levels of stakeholders

•    Previous experience working within a large multinational matrixed environment

Skills Required

•    Strong analytical and problem-solving skills

•    Proficiency in data visualization tools 

•    Excellent communication and presentation skills

•    Knowledge of business process improvement methodologies

•    Organizational Skills 

•    Previous hands-on experience in SQL

Preferred Qualifications of the Senior Business Process Consultant


•    Healthcare experience

•    Experience working across multiple geographies

•    Experience and understanding of US healthcare system, billing of medical claims and associated data environments

•    Report designing and development in Tableau

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. 2024 Optum Services (Ireland) Limited. All rights reserved.

 
#RPO #BBMEMEA

  • Senior Business Process Consultant

    2 weeks ago

    Dublin, Dublin City, Ireland Optum Full time

    Senior Business Process Consultant, Hybrid  Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a...

  • Senior Business Process Consultant

    1 day ago

    Dublin, Dublin City, Ireland UnitedHealth Group Full time

    Senior Business Process Consultant, HybridOptum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a...

  • Senior Tax Consultant

    2 days ago

    Dublin, Dublin City, Ireland Accountancy & Business Personnel Ltd. Full time

    Our client is a progressive firm based in Dublin City Centre. They are known for providing high-quality business services to their clients.The role of Senior Tax Consultant will involve managing planning and consulting issues, working with existing clients to develop new business opportunities, and advising high-net-worth clients on business and investment...

  • Business Process Optimization Consultant

    3 days ago

    Dublin, Dublin City, Ireland SAP SE Full time

    SAP is looking for a Business Process Optimization Consultant to join our EMEA Public Cloud Team. We support customers with SAP Cloud ERP Implementation Services, driving meaningful business transformation to the cloud through collaborative work with customers, partners and internal teams.As a Business Process Optimization Consultant, you will provide...

  • Senior Tax Consultant, Tax Practice, Dublin

    2 days ago

    Dublin, Dublin City, Ireland Accountancy & Business Personnel Ltd. Full time

    Senior Tax Consultant, Tax Practice, DublinDublin City CentrePermanentPracticeClient Profile – Quality Tax Practice Our client is an extremely progressive firm based in Dublin.They have a strong business ethos with a focus on providing each client with a superior business service.They provide their clients with Tax and business consulting solutions.Since...

  • Senior Business Consultant Lead

    24 hours ago

    Dublin, Dublin City, Ireland UnitedHealth Group Full time

    Key ResponsibilitiesThe Senior Business Process Consultant will be responsible for:Evaluating current business processes to identify bottlenecks and areas for improvement.Using data analytics to understand process performance and pinpoint inefficiencies.Presenting data-driven insights to stakeholders to inform business decisions.Designing and implementing...

  • Senior Tax Consultant, Tax Practice, Dublin

    3 weeks ago

    Dublin, Dublin City, Ireland Accountancy & Business Personnel Ltd. Full time

    Senior Tax Consultant, Tax Practice, Dublin- Dublin City Centre- Permanent- PracticeClient Profile – Quality Tax PracticeOur client is an extremely progressive firm based in Dublin. They have a strong business ethos with a focus on providing each client with a superior business service. They provide their clients with Tax and business consulting solutions....

  • Business Processes Associate Consultant

    24 hours ago

    Dublin, Dublin City, Ireland Sap Se Full time

    At SAP, we enable you to bring out your best.Our company culture is focused on collaboration and a shared passion to help the world run better.How?We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.We offer a highly...

  • Business Processes Associate Consultant

    4 weeks ago

    Dublin, Dublin City, Ireland SAP SE Full time

    At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Business Processes Associate Consultant

    1 week ago

    Dublin, Dublin City, Ireland SAP SE Full time

    At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Business Process Analyst

    3 days ago

    Dublin, Dublin City, Ireland Barden Full time

    About the Job:We are looking for a highly skilled Digital Transformation Professional to join our team at Barden. As a key member of our Customer Transformation function, you will help clients transform their customer-facing commercial functions and business outcomes through developing and implementing CX strategies.About the Role:You will participate in the...

  • Business Process Consultant Ireland

    3 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    About the RoleWe are seeking a Business Process Consultant to lead and support service delivery teams in our Premium Hub CoE BW/Datasphere team in Ireland.The successful candidate will possess technical and communication skills with professionalism, desire, and passion in managing top customers.Premium Hub CoE focuses on value delivery for SAP's top...

  • Business Processes Associate Consultant

    3 weeks ago

    Dublin, Dublin City, Ireland SAP SE Full time

    At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Business Process Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Principle Full time

    This range is provided by Principle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from PrincipleTechnology & Engineering Division Senior AdvisorDo you have a knack for transforming chaotic spreadsheets into streamlined solutions? Can you bridge the gap...

  • Senior Consultant, Business Analysis

    6 days ago

    Dublin, Dublin City, Ireland Tn Ireland Full time

    Social network you want to login/join with: Senior Consultant, Business Analysis (Product), Dublin Client: Northern Trust Corporation Location: Dublin, Ireland Job Category: Other EU work permit required: Yes Job Reference: eefe28a0631e Job Views: 91 Posted: Expiry Date: Job Description: Description As a Senior Consultant within the Business Analysis team of...

  • Network Data and Security Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland Starcom Consultant Full time

    We are looking for a highly skilled and motivated Network Security Engineer to join our team. The ideal candidate will have a deep understanding of networking principles, along with strong diagnostic skills and the ability to troubleshoot complex traffic flows. This individual will be responsible for the configuration, management, and ongoing support of...

  • Business Partner

    1 week ago

    Dublin, Dublin City, Ireland Business Mentorship Group Full time

    *Please note, this opportunity is ONLY open to people located in Ireland and UK. For international candidates needing a visa to live and work in Ireland, you must have a stamp 1 or stamp 4 visa in Ireland or the equivalent in the UK. A stamp 1g visa is not eligible.*Company DescriptionAt the Business Mentorship Group, we believe in the power of personal...

  • Senior Business Consultant

    3 weeks ago

    Dublin, Dublin City, Ireland Dermalogica Group Full time

    Senior Business Sales Consultant - Dublin and surrounding countiesCompetitive salary, plus OTE + Car allowanceWe are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form...

  • Senior Business Consultant

    2 days ago

    Dublin, Dublin City, Ireland Unitedhealth Group Full time

    Job Description:A Senior Business Process Consultant at UnitedHealth Group will lead efforts to optimize business processes and drive organizational efficiency. This role requires strong analytical and problem-solving skills, with expertise in data analytics and business process improvement methodologies.The ideal candidate will have proven experience in a...

  • Senior Business Consultant

    3 weeks ago

    Dublin, Dublin City, Ireland Dermalogica UK Full time

    Senior Business Sales Consultant - Dublin and surrounding countiesCompetitive salary, plus OTE + Car allowanceWe are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry through our three pillars: Education,...