Project Liaison Manager

The Project Liaison Manager acts as the operational expert, defining the requirements of the Concept of Operations (ConOps) for M500. The role holder is responsible for ensuring that all systems, rolling stock, signaling, and station assets are appropriately captured and tracked accordingly. As a key player within the M500 team, the role holder will drive collaboration and liaise with the M400 project team, respective engineering teams and other key stakeholders to capture system requirements and support the design review process. The Project Liaison Manager is pivotal in ensuring that all requirements align seamlessly with the programme's operational goals, sponsor expectations, ConOps, and stringent safety standards. 

Principal Accountabilities 

• Provide expert guidance on GoA4 rail operations throughout the remaining M400 design phase and throughout the M500 phase to support accurate development. 
• Liase and coordinate meetings between M400 and M500 project teams to ensure alignment on timelines, deliverables, and integration points. 
• Review the scopes of the M400 series contracts to ensure that they align with the overall objectives and requirements of the M500 package 
• Participate in design reviews to provide customer-centric feedback, ensuring that the design aligns with customer expectations, operational needs and safety requirements. 
• Ensure that customer and operational needs, including service patterns, timetable planning, capacity, and railway performance, are prioritised within the programme. 
• Serve as the 'Customer Conscience' to ensure that decisions made during the design phase are centered around customer expectations – embodying the Voice of the Customer. 
• Identify, assess, and mitigate risks associated with operational railway interfaces. 
• Facilitate collaboration and integration among multidisciplinary programme teams. 
• Review the potential training programme issues for operational staff to ensure operability and trainability and that the system can be effectively used by staff. 
• Advocate for continuous operational improvement, taking advantage of opportunities as they arise.  
• Perform additional tasks, activities or other duties as may be required or assigned as part of the role. 

Experience 

• 10+ years' experience in managing large-scale projects, particularly in the transportation or rail industry. 
• Significant experience in guiding GoA4 railways from the design phase through to delivery and operational implementation. 
• Considerable experience of testing and commissioning GoA4 railways. 
• An in-depth knowledge of rail systems including signaling, track, traction power, depots, lifts, escalators and communications systems. 
• Previous experience working within multi-disciplinary groups and managing complex interfaces. 
• Demonstrated experience utilising requirement management tools to oversee and track project requirements throughout the project lifecycle. 
• Experience working within a Public-Private Partnership environment. 

Skills 

• Strong project management skills to oversee the planning, execution, and completion of the project. 
• Ability to effectively engage with and manage relationships with various stakeholders, including customers, regulatory bodies, and internal teams. 
• Excellent verbal and written communication skills to facilitate clear and consistent dialogue between all parties involved. 
• Proficiency in gathering, documenting, and analysing project requirements to ensure they align with customer and operational needs. 
• Expertise in identifying, assessing, and mitigating risks associated with the project. 
• Strong collaboration skills to work effectively with multidisciplinary teams and ensure cohesive project delivery. 
• Ability to identify issues and develop effective solutions to keep the project on track. 
• Understanding of railway systems, including design, operations, and safety standards. 
• Experience in quality assurance processes to ensure that project deliverables meet the required standards. 
• Flexibility to adapt to changing project requirements and environments. 
• Strong interpersonal skills with the ability to influence and relate to individuals and groups – both technical and non-technical. 
• Strong analytical and organisational skills. 
• Ability to govern and drive outcomes to ensure high quality service. 

Advantageous however not mandatory for this role: 

• Project Management Certification from the Project Management Institution i.e. PRINCE2, PMI, PMP, CAPM. 
• Certifications in safety standards and regulatory compliance, such as those provided by the International Association of Public Transport (UITP) or similar organisations. 

What we offer you:

• Competitive remuneration and attractive range of benefits
• Pension
• Opportunity to work on impactful and innovative projects
• Career development opportunities both in Ireland and globally
• Opportunity to work with a diverse group of talented and collaborative colleagues

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.