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Freight Operations Assistant

1 month ago

Dublin, Ireland Logiskills Group Full time

Role: Freight Operations Assistant
Location: Dublin City Center
Type: Fulltime, permanent, office-based, normalised office hours
Package: €34-38k

A well-established Ocean Freight Forwarding company in Dublin City Center seeks to hire a Freight Operations Assistant. The company is well recognised as a specialist within their field and has excellent, longstanding relationships with its carrier partners with whom it ships approx 8,000 TEU per annum. This role is in-house working with a team processing documentation and managing Import & Export shipments whether FCL / LCL / Air freight & Project cargo.

Key Responsibilities:

  1. Receive and process Import / Export shipments through the coordination of the Management.
  2. Process booking confirmations within a timely fashion and in the format & procedures of the Company.
  3. Update CRM reporting system on a daily basis.
  4. Arrange Transport for collections/deliveries & organise Customs Clearance through our brokers.
  5. Provide support and assistance to Sales Dept. in relation to client requirements.
  6. Respond to all client queries promptly & efficiently.
  7. Send weekly tracker reports to clients.
  8. Liaise with both Sales & Management teams on a weekly basis in relation to client feedback.
  9. Update & Post vendor's invoices in the SAGE accounting system.
  10. Manage and develop relationships with Overseas Agents & Contacts.
  11. Maintain close contact with all clients through phone & email efficiently.
  12. Liaise with clients on pending / upcoming loads and sailing requirements.

Minimum Requirements:

  1. Minimum two years experience within a busy local forwarder completing similar duties.
  2. Fluent English and an excellent phone manner are essential.
  3. Strong time management skills & ability to work under pressure.
  4. Ability to work as part of a Team.
  5. Attention to details and accuracy essential.
  6. Good working knowledge of Microsoft Office with knowledge of the Azyra FMS and Sage accounting systems preferable.
  7. Organizational skills and ability to keep clients updated on all services provided by the company.
  8. Fluent in English with full work permits (Stamp 2 Student and Stamp 1G Graduate visa holders will not be considered).

For a confidential discussion on this or any other current opportunity please contact Garvan Cerasi.

IAC-Jan25

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