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Manager/Senior Manager Operations

1 month ago

Dublin, Dublin City, Ireland Veeva Systems, Inc. Full time

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation(PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As aWork Anywherecompany, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us intransforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Our goal is to create the Industry Cloud for Life Sciences, leveraging cloud technology, data, and consulting to improve efficiency across the industry.

We seek a Senior Operations Manager to drive operational excellence, scale results, and lead a high-performing global team with strategic focus and data-driven insights.

The ideal candidate has a proven track record in operations, managing global teams, scaling processes, and optimizing vendor relationships to deliver measurable outcomes.

Applicants must have the unrestricted right to work in Ireland. Veeva will not provide sponsorship at this time.

What You'll Do
  • Lead and mentor a high-performing Data Operations team of leads, ensuring alignment and engagement
  • Manage internal and external relationships to drive product success and efficiency
  • Optimize processes, improve data accuracy, and ensure consistent product performance
  • Oversee workforce planning, and team performance to meet KPIs
  • Streamline operations, scale effectively, and manage vendor efficiency within budget
  • Drive transitions in people, processes, and technology to support business growth
Requirements
  • 5+ years in operations and vendor management (tech/start-up preferred)
  • Bachelor's or Master's in Business, Engineering, or Life Sciences
  • Experience in workforce planning and team scale
  • Strong data-driven decision-making and process optimization skills
  • Proven ability to lead remote and global teams effectively
Nice to Have
  • Lean Six Sigma, PMP, or other process improvement certifications
  • Experience scaling operations in fast-growing companies
  • Proficiency in data analysis, BI tools, and predictive analytics
  • Expertise in organizational change management
  • Advanced vendor management, including contract lifecycle and performance tracking
  • Cross-functional collaboration with IT, Finance, and HR
  • Strategic thinking to align operations with long-term business goals
  • Experience driving innovation and automation for efficiency gains
Perks & Benefits
  • 1% charitable giving program
  • Medical private insurance
  • Dental Cover
  • Income protection
  • Private pension plan
  • Life insurance
  • Travel Insurance
  • Fitness reimbursement

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