Member Service Representative
3 weeks ago
Member Service Representative - Temp 6 month contract
Reporting to: Operations Manager
Our client is hiring for a Member Service Representative to join their team. Delivering an excellent member experience by providing an efficient face-to-face, telephone, online and email service to members while adhering to service level standards and compliance.
Duties will include:
Provide exemplary customer service to all members and potential new members by effectively resolving member queries first time leading to the minimisation of referring issues to other departments for resolution. Handling all transactions and counter procedures in a confidential and professional manner. Processing member's payments through the computerised member accounting system. Handling of cash float and balancing of all cash handled with transactions processed and applying all best practices and policies in connection with this. Issuing Loan and Share withdrawals to members Taking applications for opening accounts from new members, ensuring all correct documentation is provided. Providing other counter services to members, e.g. Payzone, Fexco etc. Maintaining the counter area in a tidy and professional manner. Any other duties that may be required on a day-to-day basis as advised by the Office Supervisor. Keep up to date on promotional initiatives and new products and services being implemented within the credit union. Promote a culture that reflects the values and encourages good performance and excellent member services. Promote Community Credit Union services and products and inform prospective Members of the benefits of membershipCompetencies required:
Previous experience in bank or credit union QFA qualification desirable Member-focused with a proven track record of delivering exemplary customer service Excellent verbal and written communication skills with strong interpersonal skills Active listening skills to accurately respond to inquiries and requests Demonstrate strong analytical and numerical skills Must be detail oriented and well-organised with a professional phone manner Flexible and adaptable with a positive attitude to change Productive work habits, time management, workload management, and priority setting in line with quality decision-making Compliance with policies and proceduresContact Hannah for a confidential chat today on:
|
| 01
-
Customer Service Representative Job
16 hours ago
Dublin, Dublin City, Ireland Randox Laboratories Full timeKey ResponsibilitiesIn this Customer Service Representative Job, you will play a vital role in ensuring seamless interactions between clients and our team. Your primary responsibilities will include:Representing Randox Health as the first point of contact for clients and stakeholders, fostering strong relationships through exceptional customer...
-
Sales And Service Representative
2 weeks ago
Dublin, Dublin City, Ireland Actavo Group Full timeActavo Sales And Service Representative - HomeCharge Sales/Marketing Dublin Permanent PART 1 : Role Details Role Title Sales and Service Representative Department Actavo HomeCharge Reports To Team Leader Location Dublin 12 PART 2: Role Purpose As a Sales & Service Representative, you will be responsible for converting HomeCharge electric...
-
Customer Service Representative
12 hours ago
Dublin, Dublin City, Ireland Europcar Full timeAt Europcar, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations, you will play a crucial role in ensuring our customers receive and return their vehicles in a timely manner.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work as part of a...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland RECRUITERS Full timeCustomer Service Representative (Insurance) Location: Dublin Type: Permanent Category: Insurance Salary: €30,000 - €35,000 + performance bonus Are you an Insurance Professional who excels in providing top tier customer service? If so, this could be the perfect role for you Our client is a leading Insurer looking for an experienced Insurance...
-
Food Service Team Member
1 day ago
Dublin, Dublin City, Ireland Chartwells Independent Full timeJob OverviewWe are seeking a highly motivated Catering Assistant to join our dynamic team at Chartwells Independent. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the highest standards of food quality and safety.Your Key Responsibilities:Prepare high-quality food that meets the...
-
Financial Services Representative
1 day ago
Dublin, Dublin City, Ireland CPL Full timeCompany OverviewCPL is a leading business process outsourcing service provider, dedicated to delivering customized solutions to clients worldwide. With over 25 years of experience in the industry, we have established ourselves as pioneers in business process outsourcing.The OpportunityWe are seeking a Financial Services Representative to join our team. As a...
-
Customer Service Representative
23 hours ago
Dublin, Dublin City, Ireland Isacs Full timeWe are looking for a talented Customer Service Representative to join our team at Pavilion Theatre. As a Customer Service Representative, you will play a crucial role in ensuring that our customers receive an exceptional experience during our events.Duties and Responsibilities:Maintaining high standards in customer serviceImproving front of house...
-
Sales and Service Representative
12 hours ago
Dublin, Dublin City, Ireland Tesco Ireland Full timeAbout the RoleAt Tesco Ireland, we're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Representative. This exciting role offers the opportunity to work in a fast-paced environment, providing excellent service to our customers and helping them find the perfect mobile device and tariff.We're looking for...
-
Customer Service Team Member
1 day ago
Dublin, Dublin City, Ireland Electric Full timeAt Electric, we are seeking a highly motivated and organized Customer Service Representative to join our dynamic team. This role is ideal for individuals who enjoy interacting with customers, resolving issues, and providing exceptional service.The successful candidate will be responsible for receiving and processing customer orders, handling complaints, and...
-
Customer Service Representative
2 weeks ago
Dublin, Dublin City, Ireland FRS Recruitment Full timeCustomer Service Representative We are currently seeking a Customer Service Representative to join a dynamic team within the pharmaceutical industry. This role is ideal for someone with strong customer service skills and a keen eye for detail, who thrives in a fast-paced environment. Key Responsibilities: Respond to customer inquiries, providing information...
-
Customer Service Representative
7 days ago
Dublin, Dublin City, Ireland Denis Mahony Ltd. Full timeJob Title: Customer Service RepresentativeReports to: Maintenance ManagerDate: January 2025Company OverviewPart of the wider Denis Mahony Group, Mahony Fleet is Ireland's leading independent vehicle leasing and fleet management provider. A third-generation family-owned and family-run business, we are the pioneering vehicle leasing company in Ireland with a...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Lyreco Switzerland AG Full timeCustomer Service RepresentativeApply locations Dublin time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 6, 2025 (27 days left to apply) job requisition id JR-1000023879Job Title: Customer Service RepresentativeLocation: Greenough Business Park, RathcooleSalary: €25,740K per annumMon- Fri- 9am-5.30pmWe have an exciting...
-
Customer Service Representative
1 week ago
Dublin, Dublin City, Ireland Panda Full timeRole Required: Customer Service Representative Reporting to: Team Leader Job Status: Permanent Job Purpose: To undertake the Customer Service process within Panda Recycling ensuring that agreed service levels are achieved to customers at the best value. Role Context: The Customer Service Representative will work as a vital part of the Customer Service team...
-
Field Service Representative
2 weeks ago
Dublin, Dublin City, Ireland CareerWise Recruitment Full timeField Service Representative is required by CareerWise Recruitment for our Dublin based client. They require experience in service, maintenance & commissioning of all types of water chiller plant, AHUs, unitary air-conditioning systems a major advantage as transitioning to an office-based position from Field service. This job would be based in the Dublin...
-
Customer Service Representative
2 days ago
Dublin, Dublin City, Ireland CPL Full timeRole - Customer Service Representative - French SpeakingLocation – Hybrid (Dublin city center)Contract type - PermanentWork model – Hybrid (Currently Remote)Working hours - Mon - Fri 8am - 4pm shiftLanguage - FrenchAt Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Cpl Full timeCustomer Service Representative - Italian and Portuguese As a Customer Service Representative , you will be accountable for providing customer service support in the financial services sector to customers of a global bank, including the provision of information, resolution of queries, communication with internal customers and handling of complaints....
-
Member Services Officer
2 weeks ago
Dublin, Dublin City, Ireland Irish League Of Credit Unions Full timeMember Services Officer (MSO) - Ranelagh BranchPosition: Member Services Officer (MSO) - Ranelagh BranchContract: Permanent Full Time 35 hoursReporting To: Branch Manager/ Branch Team Co-OrdinatorLocation: Ranelagh Branch, Dublin 6Renumeration: Competitive Salary based on relevant previous working experience & MCC qualifications*Annual Leave 24...
-
Member Services Officer
2 weeks ago
Dublin, Dublin City, Ireland Recruitment by Aphex Group Full timeMember Services Officer Phones Team Purpose This is an excellent opportunity for a candidate who is looking to start a career in the credit union/financial sector, or indeed an experience candidate in this sector, who is seeking an opportunity to work in one of the largest Credit Unions in the country. Responsibilities This position will have a variety of...
-
Customer Service Representative
1 week ago
Dublin, Dublin City, Ireland Northgate Vehicle Hire Limited Full timeWe are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.Customer Service RepresentativeReference: MAR20251176Expiry date: 2025-04-01 08:47:00.000Location: Darlington, with the option for...
-
Unitrunk – Customer Service Representative
7 days ago
Dublin, Dublin City, Ireland Electric Full timeUnitrunk Ltd is a leading manufacturer of steel cable management systems with distribution centres throughout the UK and Ireland. We are currently looking to recruit a Customer Service Representative to join our dynamic Dublin team.Location: DublinSalary: €35,000 – €40,000, DOEHours of Work: Mon to Thu 08:00 to 17:00, Fri 08:00 to 13:00 (39 hours per...