Training Manager

3 weeks ago

Cork, Cork, Ireland Apple Inc. Full time

The Cork Product Operations team is looking for an exceptional candidate to lead the training team. This role is a key part of the Cork Operations Team, which develops and implements the strategic direction for Cork Manufacturing. As Training Manager, you will own the training processes for production employees as well as drive the wider learning & development agenda for the Product Operations organization by partnering with other stakeholder teams across the Cork campus. This position requires an ambitious and self-driven person with training leadership experience in a production/operations environment. The production environment is dynamic, and the successful candidate will need to be both analytical and possess strong people skills. A key element of this role will be driving the longer-term strategy for production training, which will encompass learning about industry-leading best practices, examining their relevance, and implementing where appropriate.

Description

Production Training Responsibilities:

  1. End-to-end ownership of the manufacturing training process, including coordination of training activities & plans across your direct team.
  2. Define how training should evolve to remain best in class in the future (5-10 years), with a clear understanding of contemporary and emerging practices in functional training. Own the execution of this strategy.
  3. Implement training best practices to fit the requirements of our production processes, reviewing both online & offline options. Thereafter continuously innovate to ensure training practices remain at the cutting edge.
  4. Collaborate with partner teams to identify challenges and drive real-time, data-driven solutions.
  5. Further develop the training systems database to be best in class and fit for the next 5+ years. This includes considering clear, simple training records maintenance and implementing management systems/exception reporting.
  6. Take on strategic initiatives, including new projects, leading them directly or via select members of your team whom you delegate to and then mentor.
  7. Develop & maintain documentation required for various external accreditations, e.g., ISO, etc.

Learning & Development Coordination Responsibilities:

  1. Build relationships with partners to develop strategy & roadmap for the training that will be provided across the Product Operations organization.
  2. Lead executive communications & updates to align on plans. Also drive communications strategy across the Product Operations organization.
  3. Mentor the Training & Development Specialist on your team to expand their influence.
  4. Research & implement training best practices for all employees.
  5. Keep abreast of which training topics are pertinent and develop plans/content to deliver this training.
  6. Define the optimal way to ensure that all employees (DL + IDL) can complete mandatory trainings (e.g., business conduct) and that records are maintained. Produce a KPI dashboard on training programs and a robust evaluation of their impact.
  7. Continue to identify opportunities and drive the team to develop additional e-learning courses.
  8. Drive training plans for people going into new roles (onboarding & continuous development).

Minimum Qualifications

  • Bachelor's degree: 3rd level degree in Engineering, Business, Operations Management or something similar.
  • Previous experience in a training manager role in a hi-tech, high-volume manufacturing environment with a proven track record in the application of adult learning theory.
  • Excellent people management skills: Builds effective teams, drives performance, and develops talent.
  • Strong interpersonal skills: Effectively builds relationships and easily gets to know people.
  • Drives results: Self-starter who is able to work on your own initiative to meet deadlines & KPI's.
  • Strong IT skills, preferably familiar with Microsoft Excel, Keynote, and web-based tools.

Preferred Qualifications

  • Postgraduate qualification would be an advantage.
  • Cross-industry experience is welcome.
  • Prior experience in developing systems/tools to automate work preferable.
  • Develops talent: Helps others to meet both their career goals and the organization's goals.
  • Sees around corners: Asks questions, wonders why, and considers what may change in the future to arrive at optimal long-term solutions.
  • Situational adaptability: Flexible approach to work and capable of handling multiple priorities.
  • Communicates effectively: Has the ability to get the message across clearly in both group & 1-1 settings.
  • Problem solver: Excellent analytical, problem-solving, and decision-making skills. Has a strong ability to focus and simplify to guide the team to the most efficient & effective solutions.
  • Organized: Ability to clearly structure action plans and prioritize across numerous competing demands.
  • Leader: Sets a professional standard, demonstrates integrity, takes responsibility, and looks for solutions.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

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