Strategy & Operations Manager - Ireland
4 weeks ago
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the roleAt Revolut, we do Ops differently. Our hyper-talented operations experts don’t just keep things ticking over. They're given the most complex, hard-to-solve problems in the business. Then they create elegant, scalable solutions that keep pace with our ambitious growth plans.
We're looking for a Strategy & Operations Manager to help us solve the toughest problems in our global fintech. Someone to roll up their sleeves and dive into every area of our business to help millions of customers worldwide.
What you’ll be doing- Building and optimising scalable processes to continue Revolut's hyper-growth
- Overseeing the 1st line of defence functions of the Irish branch on a day-to-day basis
- Providing adequate oversight and accountability with respect to outsourced functions of the branch
- Executing scale operations and working with cross-functional teams in London and our global offices, including Finance, Legal, Compliance, Marketing, etc.
- Monitoring country-specific risk incidents, conduct issues, and resolution timelines, liaising with the relevant owners as needed
- Identifying key product, operational, licensing, and growth opportunities for Revolut
- Searching for new features to provide a seamless customer experience
- Managing critical vendor relationships and building performance tracking systems
- Developing strategic supply chain partnerships and negotiating commercial terms
- Running support organisations, managing relationships with critical stakeholders, and consistently hitting SLAs
- At least a 2:1 degree from a top university
- 2+ years of experience in a fast-paced environment
- A solid track record of taking ownership and leading complex projects end to end
- The skill to break complex problems into smaller ones
- To enjoy working with data
- A natural curiosity and willingness to make an impact
- An interest in the financial industry
- Experience working with regulators in the Irish market
Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Get what you need to succeed- Financial benefits that show we value your work
- Flexibility to work from home, the office or abroad
- A free Revolut Metal subscription loaded with perks
- Exciting events year-round so you can get to know your team
Revoluters always push through We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.
Deliver WOWWe love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.
Dream TeamWe select, coach, and retain the top talent only and give them all the support to achieve greatness.
Never SettleRevolut is for those who always strive for excellence, for those who want to become the best in the world at what they do, for those who would never settle for less. Revolut is for 10x people.
Think DeeperLogic, reason, and common sense prevail over everything else in decision making at Revolut. We are open-minded, we listen, and we are always in search of the truth.
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