Support Officer

2 weeks ago

Dublin, Dublin City, Ireland Cpl Full time

We are delighted to announce that our client the Charites Regulator are currently recruiting for a Support Officer - Corporate Affairs.

Role profile

A Support Officer makes a valuable contribution to the work of the Charities Regulator and will be working in a dynamic and interactive environment.

The current vacancy sits within the Corporate Affairs unit. The Corporate Affairs unit is responsible for ensuring that the organisation operates efficiently and delivers enhanced services. The role provide administrative support to the Corporate Affairs Unit and to the organisation as a whole.

The Charities Regulator anticipates that over the coming year, further Support Officer positions may arise. Those positions may be filled from this recruitment process.

The duties and responsibilities of the successful candidate will include the following:

Logging, collating, scanning, and processing inbound/outbound post on a daily basis Organising, arranging and co-ordination of meetings and events where appropriate Administrative support to the Board Secretariat on board and committee meetings where required Providing support to the Green Team secretariat; the Safety Committee secretariat Maintaining Assets checks on the Asset Register Monitoring stock and placing orders for the office for example stationery items, catering, kitchen and ad hoc requests Assisting in procurement administration as directed by the Corporate Affairs Executive Accurate filing of all Corporate Affairs documents, including scanning, photocopying and filing on eDocs General office support e.g. taking phone calls, meeting and greeting each visitor, filing, photocopying and scanning Being a lead point of contact for initial ICT support queries within the organisation Providing cover to the PA of the Chief Executive, where necessary, including managing confidential correspondence within the email inbox with the highest discretion Acting as key liaison with Building Manager; and contractors including cleaning, catering and security services Assisting in the on-boarding process for new hires Providing administrative support to the HR function Address employees queries regarding office management issues (e.g. stationery, hardware and travel arrangements) Acting as administrative support to management and staff Management of office equipment Liaising with staff, suppliers and clients Using information technology on a daily basis e.g. Word, spreadsheets, databases, email and internet; and have flexibility be trained up on software where deemed appropriate for example Board Portal software Maintain training and attendance logs as required and book where necessary; Supporting project work Supporting management in the preparation for meetings, taking minutes while attending meetings as required Contributing to the development of policies and procedures to increase efficiency and effectiveness Any other duties deemed appropriate to Support Officers

The above is intended as a guide to the general range of duties and responsibilities associated with the post and is intended to be neither definitive nor restrictive. It will be subject to periodic review with the post holder.

The Charities Regulator retains the right to amend the role profile, alter reporting lines and allocate resources within the Charities Regulator in the most appropriate manner and in accordance with business needs.

Essential requirements:

Candidates must on or before 9th August :

Experience

A minimum of one years' experience in a public facing customer service role;

or

A minimum of one years' experience in administration/processing in an office environment;

or

Experience working in the public or civil service.

Skills

An ability to deliver quality communications for customers and stakeholders (both internal and external) in everyday work through high standards and efficient practices; Strong communication skills, including written communication skills, with an ability to present written material in a clear, concise, comprehensive and convincing manner; Strong administrative skills,; Excellent interpersonal skills, including an ability to liaise with colleagues throughout the organisation; An ability to adhere to, and comply with processes and procedures; A careful and methodical manner, displaying accuracy at all times, including when conducting routine/repetitive work

Education

Have obtained a minimum of Grade D (or a pass) in at least five subjects in the established Leaving Certificate Examination or equivalent

or

Have passed an examination at the appropriate level within the National Framework of qualifications framework which can be assessed as being comparable to Leaving Certificate standard or equivalent or higher. (Information in relation to the Irish National Framework of Qualifications is available here > orBe serving as a Civil/Public Servant with at least two years' service

Required competencies

Candidates should have all the abilities required of a Support Officer with the Charities Regulator. In particular, candidates must demonstrate in their applications and during the selection process that they have the following competencies, which are required for the role, by reference to specific achievements and relevant examples in their career to date:

TeamworkInformation management and processingDelivery of resultsCustomer service and communication skillsSpecialist knowledge, expertise and self-developmentDrive and commitment to public service values

Further information regarding each of the above competencies is available in Appendix A, which sets out the Public Appointment Service's Clerical Officer competency framework.

How to apply:

Application forms and Candidate Information Booklets are available from the careers section on the Charities Regulator website or by following the below link:

Application forms must be completed and sent to .

Please note that cover letters and CVs are not required and will not be considered.

No enquiries or canvassing may be made to the Charities Regulator.

Closing Date: 12 noon on Friday, 9 August

Applications will not be accepted after the closing date and late applications will be ineligible for consideration. Therefore, it is the responsibility of candidates to ensure that sufficient time is allowed for receipt of your application. Applicants must ensure they retain a copy of the email submitted, including the date and time, in case of any queries.

An acknowledgement email will be issued in respect of all applications received. If an applicant does not receive an acknowledgement email within two working days of date of submission, the

applicant should contact to ensure the application has been received.

Any candidate requiring any particular accommodation for interview or other elements of the selection process should notify us at so that appropriate arrangements can be made.

We will endeavour to keep candidates informed of the progress of their application at the earliest possible date.

Canvassing is prohibited and will result in disqualification from the competition.

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