Senior Professional Services Engineer
4 weeks ago
In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. We are passionate open source enthusiasts at heart and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.
We value diverse opinions and open dialogue to spur ideas. We believe in working together to achieve our goals and we pride ourselves on a flexible work culture. We're an international company that understands how to cultivate an inclusive environment across remote teams.
And we're a great place to work too – we've been named a "Best Place to Work" by Inc., the San Francisco Business Times, and the Silicon Valley Business Journal, and we won six workplace awards from Comparably this year. We have been recognized by Deloitte as one of the 500 fastest-growing organizations for the last four years.
We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?
What you will do- Acting as an integral member of the Pre and Post Sales teams including Professional Services, Sales, Support, and Customer Success you will be responsible for delivering successful technical integrations of our products at leading Fortune 500 companies.
- You will manage and operate a Kubernetes cluster, hosting a Sysdig backend.
- You will evangelize Sysdig technology amongst the world-wide open source and the DevOps community.
- Working off/on site with strategic customers, you will deliver solutions architecture consulting, technical guidance, knowledge transfer and will establish trusted advisor status.
- You will help define and execute best practices and implementation guides.
- You will train and support other team members and indirect channel partners (as required).
- Minimum of five years experience as a Professional Services / DevOps Engineer in a similar or related field (container management, cloud management, systems management, PaaS).
- Knowledge of cloud infrastructures such as Amazon AWS, Google Cloud, and container technologies like Docker, Kubernetes, Openshift required.
- Proficient in using infrastructure as code (IaC) tools like Terraform and AWS CloudFormation to automate the setup and maintenance of cloud environments.
- Excellent customer relationship management experience.
- Ability to travel approx 20% of your time (national and international).
- Previous experience working in a startup environment.
- Ability to manage multiple deployments simultaneously.
- We're a well-funded startup that already has a large enterprise customer base.
- We have an organizational focus on delivering value to customers.
- Our open source tools are widely used and loved by technologists & developers.
- Great compensation package, including equity opportunities.
- An international culture with employees in more than 40 countries.
- Flexible work arrangement.
- Mental well-being support for you and your family and company-wide wellness days.
- Development opportunities.
We would love for you to join us Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.
Some of our Hiring Managers are globally distributed, an English version of your CV will be appreciated.
Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.
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