Assistant Director of Food

4 weeks ago

Dublin, Dublin City, Ireland Anantara Hotels & Resorts Full time

Company Description
This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Food & Beverage Department as Assistant Director of Food & Beverage. Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate has the ability to deliver a high level of service in a confident and professional manner.

Job Description

What do we have to offer you?

  • Competitive Salary
  • Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of Minor Hotels Group
  • Excellent Room Employee Rates in all Minor Hotels properties worldwide
  • Unlimited access to the eLearning platform
  • Increased holiday entitlement for long-service employees
  • Meals whilst on duty in our employee restaurant
  • Employee Recognition Awards
  • Employee Assistance Program - mental health and wellbeing support
  • Complimentary provision and laundry of uniforms
  • Local employee discounted rates (Spa, restaurant, bar, rooftop) for employees with friends and family.

Management Responsibilities

  • As a member of LHW (Leading Hotels of the World), you are responsible for maintaining the standards as set by LQA (Leading Quality Assurance) and applying the Anantara Brand.
  • Demonstrate a strong leadership presence and take a proactive hands-on role in order to identify and support department heads and colleagues at all levels.
  • To lead by example and remain passionate about creating highly energized teams.
  • Inspire the team to provide world-class service and deliver exemplary and memorable experiences to all our guests.
  • Retention by driving engagement and investing in development of the team.
  • To carry out departmental audits to ensure LQA standards are followed at all times and the quality goal is achieved by all team members.
  • To ensure that the Hotel's Vision & Mission statement is communicated to the team.
  • Ability to work under pressure and delivery upon guest expectations and the expectations of the management and the team.
  • To have a good financial acumen and awareness.
  • To ensure that food cost and beverage costs are in line with the budget and forecast.
  • To ensure that POS systems are kept up to date and menu items and prices are correct.
  • To carry out month-end procedures in line with company policies and guidelines.
  • To ensure that areas of responsibility are clean and well maintained.
  • To ensure that the ambience in departments (lights, music, and temperature) are controlled.
  • To report defective materials and equipment to the appropriate departments.
  • Ensure that all new initiatives are implemented in the agreed time frame.
  • To ensure personal objectives are set and achieved on a yearly basis.
  • To attend meetings as required.
  • To ensure there is management presence in all departments at all times.
  • To ensure a consistently high level of security is well maintained throughout the Hotel.
  • To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent reoccurrences.
  • To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures.
  • To ensure departmental sales are achieved in line with the hotel budget.
  • To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
  • To provide support where necessary in other areas of the Hotel.
  • To comply with the hotel's cash handling procedures and ensure that all team members are trained accordingly.
  • Drives business results through revenue growth and cost savings efficiency.

People

  • To assist in the recruitment and selection of F&B Managers.
  • To appraise managers in accordance with the agreed appraisal procedure.
  • To ensure that all team members comply with the employee handbook.
  • To oversee the Time Management System for reporting Managers and their teams.
  • To ensure holidays, bank holidays, and lieu time are managed for all team members.
  • To ensure departmental daily briefings are carried out at relevant times.
  • To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required.
  • To ensure that all team members are rostered in accordance with the Organisation of Working Time Act.
  • To ensure that all team members adhere to the hotel's grooming procedures.
  • To identify and develop key team members and develop a succession plan in conjunction with Human Resources.
  • To train all team members to have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards quality are delivered consistently to our guests.

Specific Duties

  • To work with the Restaurant Manager, Conference and Events Manager, and Bar Manager and provide operational support to the departments.
  • To be available to assist in any and all F&B outlets as required and support and plan for peak times.
  • To ensure that the purchasing and accountancy procedures are adhered to.
  • To ensure stock takes are carried out and any deviations are acted upon in a timely manner.
  • To ensure weekly departmental payroll forecasting is completed and that all rosters are in line with budget.
  • To ensure that all F&B outlets are well organized daily for expected business levels.
  • To assist with carrying out regular HACCP, Fire, Health & Safety Audits.
  • To ensure that all departments are familiar with cash handling, credit policy, and to ensure all controls are in place and adhered to.
  • In conjunction with the Director of F&B, review the bookings for all F&B departments and drive bookings for quieter periods to maximize revenue.
  • To create upselling programs for the F&B departments.
  • To measure the quality of the service and product according to LQA standards.

Qualifications

  • Self-motivated and sets a positive example for employees by their attitude and performance.
  • Demonstrates high levels of energy, enthusiasm, and professionalism.
  • Encourages the team towards Hotel and individual objectives and aims.
  • Shows concern for their team members and interacts with them in a positive manner.
  • Provides a great work environment and treats each other with dignity and respect and embracing diversity (TEAM).
  • Demonstrates strong leadership skills and regularly shows an ability to adjust their approach to deal with different people and situations.
  • Communicates in a structured and effective manner with their team.
  • Builds and sustains effective relationships with employees and customers.
  • Motivates, inspires, and empowers others to improved performance.
  • Fully knowledgeable and compliant with the Leading Hotels of the World LQA program.

Additional Information

All Candidates must have the right to work in Ireland.

References
All employment offers are made subject to us receiving two satisfactory references, which could be:

  • A corporate email and/or phone number or
  • A letter on headed paper signed by the manager / HR.

We will not ask for reference details until you reach the interview stage.

Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Management and Manufacturing
  • Industries
  • Hospitality
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