Quality Control Program Manager, QAQC
2 weeks ago
The QCPM will work on some of the most technical, cost-efficient, and fast-paced data centre construction projects in the world. The successful candidate will be obsessed with customers and quality improvement, detailed and data-driven, and will be hands-on and committed to creating, launching, and improving a world-class construction quality control program.
At Amazon, we are a global team responsible for the design, construction, testing and operation of industry-leading data centre facilities. You will work with a team of motivated, intelligent, and driven professionals dedicated to providing data centres for our customers.
**Physical Requirements**
Walk job sites in uneven terrain
Work at heights and from ladders
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl
Carry objects weighing up to 49 pounds for short distances
Work shifts longer than eight hours in duration with potential for night and weekends
Respond to off hour emergency calls
Reach and stretch to position equipment and fixtures while maintaining balance
Bend or twist the body into unusual positions while working
Ability to manipulate small wires and objects easily
Work in a noisy environment
Work in environments that are colder or hotter than a normal office environment
Key job responsibilities
1. Lead the implementation of QAQC processes throughout data centre construction projects, from pre-design to turnover phases and beyond.
2. Review design documents and provide feedback on constructability, maintainability, and quality assurance measures.
3. Develop and maintain quality control plans, factory/field inspection checklists, and relevant documentation.
4. Conduct onsite QAQC inspections for installation activities, ensuring compliance with AWS standards and specifications.
5. Coordinate with third-party Quality Control Agents/Vendors (QCA) to ensure comprehensive QAQC.
6. Facilitate regular QC meetings with stakeholders to review and address quality-related issues.
7. Monitor and report on quality metrics and Key Performance Indicators (KPIs) throughout the project lifecycle.
8. Identify, document, and track quality defects or non-conformances, ensuring timely resolution.
9. Compile and deliver comprehensive quality control turnover packages for each project phase.
10. Conduct final quality reviews and walkthroughs with key stakeholders prior to project handover.
11. Facilitate knowledge transfer to end customers on QAQC processes and lessons learned.
12. Contribute to continuous improvement initiatives by analysing quality data and proposing process enhancements.
13. Collaborate with cross-functional teams including Construction Management, Commissioning, and Data Center Engineering Operations to ensure seamless project execution.
14. Stay current with industry best practices and AWS-specific quality standards, incorporating them into quality control processes.
A day in the life
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
About the team
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
BASIC QUALIFICATIONS
• Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or equivalent experience.
• 5+ years experience in quality control, construction management, or related field, preferably in data centre or critical infrastructure projects.
• Strong understanding of construction processes, mechanical and electrical systems, and quality control methodologies.
• Proficiency in Microsoft Office Suite and familiarity with project management software (e.g., Procore).
• Knowledge of industry standards and best practices related to construction quality control.
PREFERRED QUALIFICATIONS
• Professional certifications such as Certified Quality Engineer (CQE) or Project Management Professional (PMP) or Professional Engineer (PE).
• Experience with data center infrastructure and critical systems or those with related complexity.
• Familiarity with AWS infrastructure and cloud computing concepts.
• Excellent analytical and problem-solving skills with attention to detail.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
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