Fluent German

3 weeks ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

I am recruiting for a passionate and empathetic person who is fluent in German and has a proven track record of going the extra mile for customers.

You will be working for a top-ranked SaaS platform multinational company that helps other companies and businesses to attract visitors, convert leads, and close customers.

You will be joining their growing team of Customer Support Specialists in Dublin, Ireland while working from the comfort of your lovely and relaxing home office.

What is the Job?

As our Customer Support Specialist, you will be the #1 go-to person for product queries and technical problems for the company's top customers that are using the platform in the German market. You will strive to deliver a human and helpful support experience through creative problem-solving, a consultative approach, and a deep and thorough knowledge of how the tools work.

Every day you will...

  • Develop a deep knowledge of the Company's software to remove technical barriers for our customers and help them navigate a variety of tools.
  • Partner with customers to effectively resolve issues through phone, live chat, and email communications, adapting to fluctuations in the volume of incoming inquiries.
  • Partner with our product and engineering teams to identify and diagnose software issues to fix and improve the product experience for our customers.
  • Communicate thoughtful, empathetic, and complete resolutions tailored to each customer, enabling them to grow better.
  • Collaborate cross-functionally within the company to more deeply engage customers with our platform and improve the overall customer experience.
  • Show composure, resilience, and flexibility in a fast-paced ever-changing environment, and also as an internal advocate for evolving customer needs.

To thrive in this role, you must...

  • Be able to fluently read, write, speak, and comprehend the German and English language.
  • Listen to people and be open to new ideas.
  • Have a desire to make customers happier by interacting with you.
  • Think outside the box when faced with customer problems.
  • Be able to express an idea or thought in a clear way.

Why apply to this role you ask? Well...

  • Permanent contract with an excellent competitive salary.
  • Career Growth and Progression opportunities.
  • A new, friendly, relaxed, and unique office located that we can go back to when the world is back to normal.
  • Amazing colleagues to learn from and enjoy company social outings, parties, and events.
  • Free breakfast, lunch, snacks, and beverages.
  • Fully paid training on systems and tools.
  • An education allowance.
  • Pension.
  • Health Insurance.
  • Life Assurance.
  • Long-term illness cover.
  • 25 days holidays.
  • On-site gym and fitness workshop.
  • Self-development opportunities.
  • Healthcare services from day one.
  • Share options.

If you are interested in this position, please apply below or email your CV to Gabriel.Mamaradlo@cpl.ie for a confidential and professional career consulting service (free of charge). I will provide recruitment support such as your CV revision and interview coaching to find the ideal job for you.

#J-18808-Ljbffr
  • Fluent German

    3 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    I am recruiting for a passionate and empathetic person who is fluent in German  and has a proven track record of going the extra mile for customers. You will be working for a top-ranked SaaS platform multinational company  that helps other companies and businesses to attract visitors, convert leads and close customers. You will be joining their...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    If you don't have experience in sales but are keen on getting into the Sales path, and if you have a passion for sales, the company's uncapped commission structure will be a perfect fit for you.You will be responsible for driving the sales process with leads obtained from various mobile carriers and other sources.Day to Day Responsibilities:- Negotiate terms...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    If you don't have experience in sales but are keen on getting into the Sales path, and if you have a passion for sales, the company's uncapped commission structure will be a perfect fit for you.You will be responsible for driving the sales process with leads obtained from various mobile carriers and other sources.Day to Day Responsibilities:Negotiate terms...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    If you don't have experience in sales but are keen on getting into the Sales path, and if you have a passion for sales, the company's uncapped commission structure will be a perfect fit for you.You will be responsible for driving the sales process with leads obtained from various mobile carriers and other sources.Day to Day Responsibilities: Negotiate terms...


  • Dublin, Dublin City, Ireland CPL Full time

    If you don't have experience in sales but keen on getting into the Sales path, and If you have a passion for sales, the company's uncapped commission structure will be a perfect fit for you.You will responsible for driving the sales process with leads obtained from various mobile carriers and other sources.Day to Day Responsibilities:- Negotiate terms and...

  • Fluent German

    2 weeks ago


    Dublin, Dublin City, Ireland CPL Full time

    Major international insurance company is looking to hire an enthusiastic and energetic German speaking professional to join their Account Management team.- Title: Account Manager- Market: Germany- Office: Dublin City Centre- Work Model: Flexible hybrid model- Salary: Depending on Experience- Generous list of benefitsDuties and Responsibilities- Looking after...

  • Fluent German

    3 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    Are you looking for a fast-paced, international environment to work in, and want to work in sales? Because we have big goals, and we want you to be part of them. I'm recruiting for a German speaking Site Acquisition Consultant (m/w/d) to our team to help make a difference in the world. In this role, you will be responsible for sourcing new locations and...


  • Dublin, Dublin City, Ireland CPL Full time

    I'm currently looking for fluent German (Deutsch) speakers for office-based, hybrid, and remote opportunities in Digital Marketing, Customer Service, Social Media, IT Support, Sales and Administration roles in Dublin.Whether you are Entry level or more Senior in work experience, we can look at options.Who we are looking for?- Someone who can speak Fluent...


  • Dublin, Dublin City, Ireland Cpl Full time

    We are looking to welcome a German speaking professional to join quickly international company with offices in Dublin centre. What does the typical day look like: Collect information from our internal system (using reports and questionnaires) and apply necessary workflow to provide the information to the relevant team and Management Perform additional...


  • Dublin, Dublin City, Ireland American Association of Teachers of German Full time

    INTERNATIONAL FINANCIAL DATA SERVICES (IFDS)Our CultureOur employees tell us that the best part of working at IFDS is the people. Our culture is friendly, supportive, and inclusive. It is important to us that you can show up at IFDS as your whole self, safely and confidently. We are genuinely committed to ensuring that diversity, equity and inclusion are...


  • Dublin, Dublin City, Ireland Cpl Full time

    Are you looking for an exciting career opportunity within a fast-paced, international environment? We are looking to hire an enthusiastic, energetic and goal-driven German speaking professional looking for a new challenge and an opportunity to join a major international company based in Dublin city centre. What does the typical day look like: ...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Are you looking for an exciting career opportunity within a fast-paced, international environment?We are looking to hire an enthusiastic, energetic and goal-driven German speaking professional looking for a new challenge and an opportunity to join a major international company based in Dublin city centre.What does the typical day look like:Contacting...

  • German Customer Agent

    3 weeks ago


    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Are you interested in Customer Service and fluent in German?Are you seeking a job where you can work from home?Then get ready to apply and succeed as a German Customer Care agentWhat will you do?Handling queries from Customers with quality and professionalism.You will deal with B2B clients.A bit of Customer Support is included as you might have customers...


  • Dublin, Dublin City, Ireland Cpl Resources - Language Jobs Full time

    Are you looking for an exciting career opportunity within a fast-paced, international environment?We are looking to hire an enthusiastic, energetic, and goal-driven German-speaking professional looking for a new challenge and an opportunity to join a major international company based in Dublin city centre.What does the typical day look like:Contacting...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Are you looking for an exciting career opportunity within a fast-paced, international environment?We are looking to hire an enthusiastic, energetic, and goal-driven German-speaking professional looking for a new challenge and an opportunity to join a major international company based in Dublin city centre.What does the typical day look like:1. Contacting...

  • German Document

    3 weeks ago


    Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full time

    Job Title : German Document & Contract Manager Location: Dublin Salary: €32,000 + benefits Benefits: Excellent benefits including Pension, Healthcare + Dental, 25 days annual leave, tax saver and fitness scheme and more Type: Permanent Position. Hybrid working model, 3 days in office + 2 days WFM Training : onsite (6 months) Hours of...

  • German Speaker

    3 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    A leading IT company is looking for a German speaker to join their Client Support Team. Position German Speaker Client Support Location Dublin office, Hybrid model or work form home permanently (based in Ireland) Working Hours Monday to Friday, office hours Job type  Permanent, Full time Salary Depending on Experience - basic of 35, - 40,...


  • Dublin, Dublin City, Ireland CPL Full time

    Are you looking for an exciting career opportunity within a fast-paced, international environment?We are looking to welcome a German speaking Sales Consultant to our team to help make a difference in the world.What does the typical day look like:- Contacting potential prospects by phone, e-mail, and video conferences- Successfully signing agreements with...


  • Dublin, Dublin City, Ireland CPL Full time

    Are you a German speaker looking to start or grow your career in a dynamic and supportive environment? Whether you have some sales experience or are looking for a career change, we'll provide the training you need to succeedWhat You'll Be DoingEngage with landlords via phone and email to negotiate lease agreementsPrepare for calls by researching and...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    I am looking to speak with fluent German speaking sales professionals looking for opportunities in the Tech / SaaS space.SummaryThe successful candidate will identify, convert and activate new promising partners for a company offering intelligent marketing automation software. In a partner or channel role, this candidate will exhibit advanced wide-ranging...