Customer Service Assistant

2 weeks ago

Municipal District of Castlecomer, Ireland BoyleSports Full time

Job Title:Customer Service Assistant
Department: Retail
Reporting to: Shop Manager
Location: Kilkenny

Role Purpose

You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.

Key Responsibilities

  • Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
  • Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
    • Opening and closing the shop
    • Managing and guiding the shop team
    • Cash management procedures
  • You will have the opportunity to manage on occasion which will lead to further development opportunities.
  • Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.
  • Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.
  • Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.
  • To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
  • Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.
  • Keeping and maintaining shop presentation standards to a high quality throughout your working day.
  • Ensure that all procedures (safety, compliance and shop operations) are always followed.
  • Passionate about working within a team environment.
  • Adhere to Social Responsibility duties.

Knowledge, Skills and Experience

Essential Skills and Experience

  • Customer service focused
  • Operate with trust and integrity
  • Flexibility as business operates 7 days a week
  • Be adaptable to shop environment
  • Great attention to detail and strong numeracy skills
  • An enthusiastic people person who can work on own initiative and as part of a team
  • A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
  • Ambitious and driven to progress within the company
  • To promote the company brand and be results focused
  • Excellent communication skills
  • Problem solve and think creatively
  • Be organised, reliable and dependable
  • A proven good cash handing approach

Desirable Skills and Experience

  • Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.

BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

#J-18808-Ljbffr

  • Customer Service Assistant

    2 weeks ago

    Municipal District of Fermoy, Ireland BoyleSports Full time

    Job Title:Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation:MitchelstownRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of...

  • Customer Service Assistant

    4 weeks ago

    Municipal District of Fermoy, Ireland TN Ireland Full time

    Client: BoyleSportsLocation: Mitchelstown, IrelandJob Category: OtherEU work permit required: YesJob Reference: 0cdc204fae57Job Views: 7Posted: 21.01.2025Expiry Date: 07.03.2025Job Description:Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: MitchelstownRole Purpose:You will be responsible for providing an...

  • Customer Services Assistant

    2 days ago

    Ballinamore Municipal District, Ireland University of South Hampton Full time

    Residential Services at the University of Southampton offer accommodation to over 7,000 students every year. You will be joining the team at an exciting time as we continue to develop our portfolio of over 6,600 rooms, instigating a new refurbishment plan along with continued development of our halls offer to enhance student experience.This Customer Service...

  • Customer Service Assistant

    3 days ago

    The Municipal District of Adare — Rathkeale, Ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: Naas, Kilcock, Newbridge.Role PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the...

  • Customer Service Assistant

    4 days ago

    The Municipal District of Adare — Rathkeale, Ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: Naas, Kilcock, Newbridge.Role Purpose:You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the...

  • Customer Assistant

    3 weeks ago

    Municipal District of Castlecomer, Ireland Tesco Ireland Full time

    About the roleWe pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate...

  • Customer Assistant

    4 weeks ago

    Municipal District of Castlecomer, Ireland Tesco Ireland Full time

    About the roleWe pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate...

  • Customer Assistant

    2 weeks ago

    Municipal District of Birr, Ireland Lidl Ireland Full time

    SummaryFrom our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.Customer obsessed, high energy and love learning every day?If that sounds like you, earn €440+ per week as a Customer Assistant on our standard 30 hour contract.You'll work across...

  • Sales Assistant

    4 weeks ago

    Municipal District of Castlecomer, Ireland Applegreen plc Full time

    Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €4.1BN in annual revenue, operating over 600+ Motorway Service Plazas and forecourt sites internationally...

  • Customer Service Representative

    4 days ago

    Municipal District of Macroom, Ireland OASIS Group Full time

    At OASIS Group, we are committed to delivering exceptional customer experiences across our network of convenience stores. As a Sales Assistant at Applegreen Kilcullen, you will play a pivotal role in driving sales and providing top-notch service to our valued customers.Key ResponsibilitiesAchieve daily sales targets by effectively promoting our products and...

  • Customer Service Ambassador

    5 days ago

    The Municipal District of Thurles, Ireland Sodexo Full time

    Unlock Your Potential as a Customer Service AmbassadorWe are seeking an enthusiastic and customer-focused individual to join our dynamic catering team in Roscrea. As a Food Service Assistant, you will be responsible for providing exceptional service to our customers, colleagues, and students.Your Key ResponsibilitiesProvide outstanding customer service and...

  • Customer Assistant

    4 weeks ago

    Municipal District of Fermoy, Ireland Lidl Ireland Full time

    SummaryFrom our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.Customer obsessed, high energy and love learning every day?If that sounds like you, earn €440+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across...

  • Customer Service Assistant

    2 days ago

    The Municipal District of Comeragh, Ireland Centra Full time

    **About the Role:**We are seeking a highly skilled Checkout Operator to join our sales floor team. As a key member of our team, you will be responsible for operating checkout tills efficiently and effectively, providing excellent customer service, and maintaining a high level of product knowledge.**Key Responsibilities:**Actively promote Centra brand...

  • Customer Service Assistant

    4 weeks ago

    cashel, conamara municipal district, ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: CashelRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day-to-day of the role will be to assist the Shop Manager and team with the smooth running of the...

  • Customer Assistant

    2 days ago

    The Municipal District of Fermoy, Ireland TN Ireland Full time

    Client: LidlLocation: Mitchelstown, IrelandJob Category: OtherEU work permit required: YesJob Reference: dd5bc23ce397Job Views: 11Posted: 15.03.2025Expiry Date: 29.04.2025Job Description:SummaryFrom our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at...

  • Food Service Assistant

    4 weeks ago

    Municipal District of Macroom, Ireland SOLAS Full time

    Map Share/PrintApplication DetailsIn order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.Job DescriptionBelong in a team and thrive in service as a Food Service...

  • Accounts Assistant

    4 weeks ago

    Municipal District of Castlecomer, Ireland Midlandjobs.ie Full time

    Our client, a leading Packaging Company, is looking to appoint an Accounts Assistant/Payroll to provide day-to-day accounts processing support within a busy office environment.The primary focus of the role will be:Accounts administration supportAccounts payable/receivableInvoicingProcessing bank payments and reconciliationsRevenue returns (VAT, Customs and...

  • Customer Service Advisor

    4 weeks ago

    Municipal District of Carlow, Ireland J A Boland Group Full time

    Customer Service Advisor - Boland CarlowWe wish to recruit a service advisor for our busy motor dealership to be the focal point of contact for our service customers and to deliver excellent customer service at all times.Key ResponsibilitiesManage all service enquiriesAgree with customers on a date and time for the service/repair to be carried outDiscuss the...

  • Agri Retail Sales Assistant

    4 weeks ago

    Municipal District of Castlecomer, Ireland Connolly's RED MILLS Full time

    Our RED MILLS Shop in Goresbridge is now recruiting an AGRI RETAIL SALES ASSISTANT for our expanding sales team. This role is suitable for someone who has worked in the Agri, Equine or Pet retail industry and is absolutely passionate about customer service. The role will encompass other aspects of our business from agri crop treatment to veterinary...

  • Customer Service Representative

    4 days ago

    Letterkenny Municipal District, Ireland Tesco Ireland Full time

    We are looking for a Customer Service Representative to join our Tesco Phoneshop team. As a key member of our store team, you will be responsible for providing excellent customer service and ensuring that our customers have a positive shopping experience.About the RoleAs a Sales and Service Team Member, you will play a vital role in delivering exceptional...