Mission Controller

2 weeks ago

Dublin, Dublin City, Ireland Tapestry Venture Capital, LLC Full time

Overview:

Join Manna's dynamic team as a Mission Controller at our new headquarters in Glasnevin In this essential role within our live operations, you will report to the Central Ops Lead and play a critical role in the safe and efficient operation of our drones. This position places you at the heart of Manna's operational strategy, where your contributions will directly impact our mission to deliver a seamless, cutting-edge service.

Desirable Qualifications:

  • Level 8 Degree (or equivalent in a relevant field).
  • EU Specific Category Certification – Completion of the required course and examination.

About Manna:

Manna is revolutionizing suburban deliveries. Our mission is to improve the world by making lightning-fast suburban deliveries affordable, green and safe. We achieve this through our in-house designed and built aviation-grade drones, streamlining deliveries from local businesses directly to consumers. Joining Manna means being part of a diverse, widespread team that values collaboration, continuous learning, and having fun in a dynamic work environment.

Role Purpose:

We are seeking a motivated and operationally astute individual to step into the role of Mission Controller. This position is central to our daily operations, ensuring that our services run smoothly and safely. The role requires a detailed understanding of Manna's operations and a strong commitment to maintaining the high safety and efficiency standards Manna is known for.

What You'll Do:

  1. Conduct daily briefings with OPS crew and remote pilots to align on tasks, providing everyone with an opportunity to contribute and emphasising safety.
  2. Keep the team updated with the latest Operations Team Notifications.
  3. Verify and confirm the training status of all staff on shift.
  4. Facilitate and coordinate on-the-job training for new staff alongside experienced team members.
  5. Uphold and support the Safety and Compliance Management systems.
  6. Guarantee compliance with the necessary operational mitigations.
  7. Confirm that all flights adhere to MANNA's authorisations and operational constraints.
  8. Ensure that Remote Pilots are well-acquainted with Flight Geography, Contingency Volume, and Ground Risk Buffer and are operating within environmental limits of the UAS.
  9. Delegate and assign tasks to crew members efficiently.
  10. Manage and oversee all functions during operations, acting as the central coordination point.
  11. Maintain open communication with the Central Operations Lead, providing essential updates and briefs.
  12. Ensure that flight paths minimize disturbance to local populations and mitigate risks As Low As Reasonably Practicable (ALARP).
  13. Conduct risk assessments for all routes, ensuring they are as safe and efficient as possible.
  14. Enforce Adjacent Area control measures for operational containment.

Who You Are:

  • Safety-Focused – You prioritise safety and strictly adhere to our Standard Operating Procedures.
  • Detail-Oriented – You understand the importance of each flight and approach every task with precision.
  • Adaptable – You thrive in a fast-paced, ever-evolving start-up environment.
  • Strong Communicator – You excel in clear, effective communication and teamwork.
  • Decision Maker – You confidently manage multiple tasks and make sound decisions under pressure.
  • Flexible – You're open to traveling to other operations or testing sites as needed.
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