Hotel Receptionist

3 weeks ago

Nenagh, County Tipperary, Ireland RedChair Recruitment Full time

The main responsibilities for the role will be to assist with the day-to-day running of the hotel reception, which includes guest check-in and check-outs, as well as answering all guest enquiries both on the phone and in person.

Key Responsibilities
  • Assist with the smooth operation of the hotel reception, ensuring a seamless experience for guests.
  • Provide exceptional customer service, enhancing the guest's overall experience.
  • Ability to multitask and work under pressure, maintaining a professional demeanor at all times.
  • Be well-presented with a polite and professional manner, consistently delivering a high standard of service.
  • Proficient in using hotel software, preferably Opera/Hotsoft, to efficiently manage reservations and other tasks.
  • Flexible approach to working hours, including mornings, evenings, and weekends, to meet the needs of the hotel and its guests.
Requirements
  • Minimum 1-2 years of experience in a similar role within a 4-star hotel environment is essential for this position.
  • Demonstrate exceptional communication skills, both verbal and written, to effectively interact with guests and colleagues.
  • Possess a proactive and adaptable attitude, able to respond to changing situations and priorities.
  • Maintain confidentiality and handle sensitive information discreetly, when required.
  • Develop strong relationships with colleagues and departments, fostering a collaborative and supportive team environment.
What We Offer
  • A competitive salary, commensurate with experience, ranging from €28,000 to €32,000 per annum.
  • Free parking and meals on duty, allowing you to focus on your work and enjoy some perks.
  • Ongoing training and development opportunities, helping you grow and succeed in your role.
About Us

We are Redchair Recruitment, dedicated to connecting talented individuals with exciting career opportunities. Our goal is to provide exceptional service and support, ensuring a successful match between candidate and employer.

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