Customer Service Assistant
3 weeks ago
Job Title: Customer Service Assistant
Department: Retail
Reporting to: Shop Manager
Location: Wicklow or Arklow
Role Purpose
You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.
Key Responsibilities
- Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
- Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
- Opening and closing the shop
- Managing and guiding the shop team
- Cash management procedures
- You will have the opportunity to manage on occasion which will lead to further development opportunities.
- Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.
- Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.
- Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.
- To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
- Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.
- Keeping and maintaining shop presentation standards to a high quality throughout your working day.
- Ensure that all procedures (safety, compliance and shop operations) are always followed.
- Passionate about working within a team environment.
- Adhere to Social Responsibility duties.
Knowledge, Skills and Experience
Essential Skills and Experience
- Customer service focused
- Operate with trust and integrity
- Flexibility as business operates 7 days a week
- Be adaptable to shop environment
- Great attention to detail and strong numeracy skills
- An enthusiastic people person who can work on own initiative and as part of a team
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused
- Excellent communication skills
- Problem solve and think creatively
- Be organised, reliable and dependable
- A proven good cash handing approach
Desirable Skills and Experience
- Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
-
Customer Service Assistant
2 weeks ago
Bray, Wicklow, Ireland BoyleSports Full timeJob Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: Wicklow or ArklowRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth...
-
Customer Service Assistant
2 weeks ago
Bray, Wicklow, Ireland TN Ireland Full timeSocial network you want to login/join with:Job Title:Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: Bray, Co. WicklowRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the...
-
Disability Services Assistant
12 hours ago
Bray, Wicklow, Ireland Health Service Executive Full timeAbout the Role:The Health Service Executive is seeking an experienced Disability Services Assistant to join our team. As a Disability Services Assistant, you will provide high-quality support to individuals with complex needs, working closely with healthcare professionals to ensure comprehensive care. This is a rewarding role that requires strong...
-
Customer Service Representative
1 day ago
Bray, Wicklow, Ireland Lidl Full timeUnlock Your Potential with LidlLidl is an international grocery retailer committed to offering our customers the best quality products at affordable prices. As a Customer Assistant, you will play a vital role in delivering exceptional customer experiences and ensuring our stores run smoothly.Your Key Responsibilities:• Provide outstanding customer service...
-
Customer Experience Assistant
2 weeks ago
Bray, Wicklow, Ireland Card Factory Full timeOur ValuesAt Card Factory, we value our colleagues above all else. We believe that by supporting their wellbeing, we can deliver exceptional customer service and drive business success. As a Sales Assistant, you will be part of a dynamic team that is passionate about celebrating life's moments.Your main responsibilities will include providing excellent...
-
Customer Service and Administration Specialist
16 hours ago
Bray, Wicklow, Ireland Hunter Savage Full timeWe are seeking a highly skilled customer service professional to join our team at Hunter Savage as a Senior Sales Support position. The ideal candidate will have 1+ years of experience in a customer-facing role and possess excellent communication and negotiation skills, both written and verbal.You'll be responsible for supporting the Account Management team...
-
Environmental Services Assistant
1 week ago
Bray, Wicklow, Ireland Bord na Mna Plc Full timeWe are seeking a skilled and dedicated individual to fill the role of Environmental Services Assistant at our Recycling Business Unit. The successful candidate will be responsible for operating a range of equipment and vehicles, including RCV trucks, to collect waste from customers in BNM Inch.Responsibilities:Operate RCV trucks and other equipment safely...
-
Customer Service and Reception Team Lead
12 hours ago
Bray, Wicklow, Ireland Storm Recruitment Full timeWe are looking for an experienced Customer Service and Reception Team Lead to join our client's team at a 4-star hotel in Wicklow.The successful candidate will be responsible for leading and supervising the front office team, ensuring outstanding customer service at all times.Key Responsibilities:The Customer Service and Reception Team Lead will be...
-
Customer Services Administrator
2 weeks ago
Bray, Wicklow, Ireland Fannin Ltd. Full timeCompany description: Fannin Limited is part of DCC Vital. At Fannin we provide the medical devices, pharmaceuticals and diagnostic products that help healthcare professionals and patients across the Island of Ireland and the UK manage illness and restore health. But what we deliver is more than simply the mechanics of treatment, we seek to be the best...
-
Customer Service Specialist
1 week ago
Bray, Wicklow, Ireland Rentokil Initial Full timeRole OverviewWe are seeking a highly skilled Customer Service Specialist to join our team as a Delivery Operations Representative. This is an exciting opportunity for a motivated individual to work from home and provide exceptional customer service while operating in a field-based environment.As a Delivery Operations Representative, you will be responsible...
-
Customer Services Administrator
1 week ago
Bray, Wicklow, Ireland Fannin Ltd Full timeCompany DescriptionFannin Limited is part of DCC Vital. At Fannin, we provide the medical devices, pharmaceuticals, and diagnostic products that help healthcare professionals and patients across the Island of Ireland and the UK manage illness and restore health. But what we deliver is more than simply the mechanics of treatment; we seek to be the best...
-
Customer Service Representative
2 days ago
Bray, Wicklow, Ireland Wilplas Upvc Ltd Full timeOur ValuesAt Wilplas uPVC Ltd, we value hard work, dedication, and a commitment to excellence. We believe that our employees are our greatest asset and strive to create a positive and supportive work environment.Job DescriptionProvide exceptional customer service, responding to customer inquiries and resolving issues promptly.Process customer orders, either...
-
Customer Service Specialist
1 week ago
Bray, Wicklow, Ireland Fannin Ltd Full timeJob OverviewFannin Limited, part of DCC Vital, is a leading provider of medical devices, pharmaceuticals, and diagnostic products. We aim to deliver exceptional service to healthcare professionals and patients across the Island of Ireland and the UK.Main ResponsibilitiesEngage with retail and hospital pharmacies via various communication channels, providing...
-
Customer Service Ambassador
5 hours ago
Bray, Wicklow, Ireland Mcdonald'S Full timeAt McDonald's, our commitment to core values of Serve, Inclusion, Integrity, Community and Family drives everything we do.We strive to create a safe, respectful and inclusive workplace where quality jobs are available to all.As a Crew Member, you'll play a vital role in delivering exceptional customer experiences every time they visit us.You will...
-
Retail Customer Service
3 weeks ago
Bray, Wicklow, Ireland Entain Part timeJob DescriptionDo you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are...
-
Customer Service Representative
2 weeks ago
Bray, Wicklow, Ireland Storm Recruitment Full timeWe're seeking a talented and customer-focused Client Liaison Specialist to join our vibrant team at Storm Recruitment. As a key member of our support team, you'll be responsible for delivering exceptional service by connecting with customers and understanding their needs to ensure we're always exceeding expectations.Key Responsibilities:Communicate with...
-
Customer Service Ambassador
4 days ago
Bray, Wicklow, Ireland Brooklodge & Macreddin Village Full timeJob OverviewBrookLodge & Macreddin Village seeks a skilled and friendly Hotel Receptionist to create a warm welcome for guests. This role involves ensuring seamless check-in and check-out processes, as well as providing exceptional customer service throughout their stay.The ideal candidate will possess excellent communication skills, previous experience in...
-
Customer Service Specialist
19 hours ago
Bray, Wicklow, Ireland Druids Glen Hotel & Golf Resort Full timeDruids Glen Hotel & Golf Resort is a leading resort destination, situated in the heart of County Wicklow. We pride ourselves on delivering unparalleled guest experiences, thanks to our dedicated team of professionals.We are currently recruiting for a number of F&B Servers to join our successful team in Hugo's Restaurant. The ideal candidate will possess...
-
Dining Services Assistant
1 week ago
Bray, Wicklow, Ireland Aramark Full timeKey ResponsibilitiesPresent an image at all times conducive to good customer relations.Maintain personal hygiene, appearance, and uniform to company regulations at all times.Comply and assist in the promotion and implementation of the company's health and safety policy.The job description may be altered from time to time to meet the changing needs and...
-
Customer Service Representative
6 days ago
Bray, Wicklow, Ireland Wilplas Upvc Ltd Full timeWilplas uPVC Ltd is a leading distributor of Upvc roofline products and interior decorative paneling from our Belfast branch. We are looking for a motivated and enthusiastic individual to join our small team as a sales and warehouse operative.The successful candidate will be responsible for processing telephone orders, serving customers, checking in...