Financial Education Manager

1 week ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time

Our client the Competition and Consumer Protection Commission (CCPC) is seeking a Financial Education Manager – Policy and Research (HEO).

Division Overview

Our Communications Division promotes public awareness and understanding of the role of the CCPC. We empower consumers with information and education on consumer rights, personal finance, competition law, and product safety. Our tools include our website, helpline, social media accounts, marketing campaigns, public relations, stakeholder engagement, and education programmes. We also engage with the business community and other stakeholders through our information, advocacy, and compliance activities.

Our Communications Division has a three-pillar structure with each pillar led by a Deputy Director.

The three pillars are:

  1. Pillar 1: Media Relations, Marketing and Stakeholder Engagement
  2. Pillar 2: Consumer Information and Engagement, which includes our website and helpline units
  3. Pillar 3: Financial Education

The Role:

The successful candidate has a unique opportunity to contribute to the development of financial wellbeing in Ireland. They will develop expertise in the latest and most innovative approaches for effective financial education initiatives and policies. They will manage personal finance-related research projects in conjunction with the expert research units in the CCPC and external research companies. They will draft CCPC responses to public consultations on personal finance policy and legislative changes.

This is an opportunity for a motivated professional with policy and/or research experience to join a growing multi-disciplinary team. A knowledge of how personal finance policy and issues affect consumers is preferable but not a requirement. The Manager will report to the Head of Unit of Financial Education and will be responsible for managing one direct report.

The Successful Candidate:

The ideal candidate will be able to scope and research issues, draw conclusions, make evidence-based recommendations, and communicate their views clearly. The individual will have previously worked in a policy, research, or legislative focused role and be comfortable managing multiple concurrent projects, working across different subject areas, deadlines, and multiple stakeholders.

Key Responsibilities:

  1. Leading and drafting responses to national and international public policy consultations and surveys related to personal finance, financial literacy, financial education, and financial consumer protection.
  2. Reviewing policy or legislative proposals and distilling them into concise, easy to understand content, suitable for a wide range of stakeholders including policy makers, media, and the general public.
  3. Researching and drafting evidence-based CCPC position papers on financial literacy, financial education, and financial consumer protection issues. Briefing senior decision makers on how the CCPC can best inform and influence public policy in these areas.
  4. Working with the CCPC's internal research teams and outsourced research agencies to deliver research projects that capture consumer insights (what consumers know, believe, and do regarding their consumption and financial decisions) including changes in Ireland's financial literacy levels and other benchmarks, e.g. OECD International Financial Literacy Toolkit.
  5. Working with the CCPC's internal research teams and outsourced research agencies to deliver behavioural research studies that can inform policy and programmes aimed at encouraging better financial decisions and increasing financial wellbeing in Ireland.
  6. Building strong relationships with key stakeholders across the financial education sector, including policymakers, regulators, civil society organisations, educators, and industry, to share experiences, learn best practices, and establish partnerships.
  7. Representing the CCPC at domestic and international events and working groups including the delivery of presentations.

Essential:

  1. A third level qualification in a relevant area, e.g. Finance, Business, Economics, Social Policy, Law, Public Policy, Financial Advice (QFA).
  2. A minimum of three years' relevant experience, e.g. in public policy research/appraisal, policy development, research to inform policy development.
  3. Proven ability to research, collate, analyse, and present information in a clear, balanced, and concise manner.
  4. Strategic thinking: ability to envision the big picture and plan accordingly.
  5. Proven ability to manage a range of diverse assignments concurrently and meet fixed reporting deadlines.
  6. Strong team-working skills and experience of working with colleagues to deliver project objectives.

Desirable:

  1. Experience in using evidence-based analyses and research to support decision making or policy recommendations.
  2. Experience of conducting primary and secondary research and analysis.
  3. Experience of people management.
  4. Knowledge of personal finance and/or consumer related legislative environment, issues and challenges.
  5. Familiarity with the Irish public sector, EU institutions, and the legislative process.

Application Process:

In order to apply for this opportunity, candidates must submit the application form for this opportunity before the closing date for applications.

The application form can be found here: https://www.ccpc.ie/consumers/about/careers/current-opportunities/

To apply for this role using the link on the CCPC careers page, please submit an up-to-date CV and cover letter.

The CV should be no longer than two pages and the cover letter should not exceed 500 words. Your cover letter should specifically highlight your relevant experience and suitability for the role, with particular reference to how you fulfil the essential criteria.

Applicants should note that canvassing will result in your exclusion from the process.

The deadline for applications is 12 noon, Tuesday 1st April 2025.

Should you have any queries, please contact ccpccareers@cpl.ie.

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