Staff Machine Learning Scientist
1 week ago
Intercom is an AI-first customer service platform that helps businesses deliver better, faster, more personalized support.
Intercom is bringing AI-first Customer Service to the world, dramatically improving experiences for customers, support agents, and managers alike.Modern, fast, and easy-to-use, Intercom's complete AI-first Customer Service Platform enhances the customer experience, improves operational efficiency, and scales with our customers' business every step of the way. Intercom is also the most innovative and fastest improving product on the market. Shipping over 200 product improvements every year, Intercom is bringing AI features to market before anyone else.
What's the opportunity?
Intercom's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers' hands.
We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test.
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.
What will I be doing?
Play an active role in hiring, mentoring and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence
Identify areas where ML can create value for our customers
Identify the right ML framing of product problems - Working with teammates and Product and Design stakeholders
Conduct exploratory data analysis and research - Deeply understand the problem area
Research and identify the right algorithms and tools - Being pragmatic, but innovating right to the cutting-edge when needed
Perform offline evaluation to gather evidence an algorithm will work
Work with engineers to bring prototypes to production
Plan, measure & socialize learnings to inform iteration
Partner deeply with the rest of team, and others, to build excellent ML products
What skills might I need?
5-8 years applied ML experience
Previous background in a senior/staff role (data science, software development or academic)
Significant, demonstrated impact that your work has had on the product and/or the teams
Strong programming skills
Experience as the primary technical leader for a team
Strong communication skills, both within engineering teams and across disciplines.
Comfort with ambiguity
Typically have advanced education in ML or related field (e.g. MSc)
Scientific thinking skills
Bonus skills & attributes
Track record shipping ML products
PhD or other experience in a research environment
Deep experience in an applicable ML area - E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering
Strong stats or math background
Visualization, data skills, SQL, matplotlib, etc.
Benefits
We are a well treated bunch, with awesome benefits If there's something important to you that's not on this list, talk to us :)
Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
-
Machine Learning Scientist Intern
3 weeks ago
Dublin, Dublin City, Ireland Integral Ad Science, Inc. Full timeIntegral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry and we're looking for a Machine Learning Scientist (ML) Intern to join our Multimedia Core Service team in Dublin, Ireland. If you are excited by technology that has the power to handle hundreds of...
-
Senior Data Scientist – Machine Learning
2 days ago
Dublin, Dublin City, Ireland Consumer Sleep Solutions Llc Full timeHome > Jobs > Senior Data Scientist – Machine LearningSenior Data Scientist – Machine LearningFebruary 14th, 2025Senior Data Scientist – Machine Learning Position: Senior Data Scientist – Machine LearningReports to: Head of Data ScienceLocation: Dublin, Ireland (no relocation), 2 days a week onsiteAbout the Position:At SleepScore Labs, we don't just...
-
Senior Data Scientist – Machine Learning
1 day ago
Dublin, Dublin City, Ireland Consumer Sleep Solutions Llc Full timeHome > Jobs > Senior Data Scientist – Machine Learning Senior Data Scientist – Machine Learning February 14th, 2025 Senior Data Scientist – Machine Learning Position: Senior Data Scientist – Machine Learning Reports to : Head of Data Science Location : Dublin, Ireland (no relocation), 2 days a week onsite About the Position: At SleepScore Labs, we...
-
Staff Machine Learning Scientist
3 weeks ago
Dublin, Dublin City, Ireland Intercom Full timeWhat's the opportunity?Intercom's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers' hands.We are an extremely product focused team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML...
-
Staff Machine Learning Scientist
3 weeks ago
Dublin, Dublin City, Ireland Intercom Full timeWhat's the opportunity?Intercom's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers' hands.We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML...
-
Dublin, Dublin City, Ireland Oxford Knight Full timeSenior & Staff Machine Learning Scientist- AI-Driven Platform My client, an AI software firm building a complete, AI-driven customer service platform, is looking to hire exceptional engineers to join their Machine Learning team in Dublin, Ireland.This team is responsible for defining new ML features, researching appropriate algorithms and technologies, and...
-
Machine Learning Expert
2 hours ago
Dublin, Dublin City, Ireland Optum Full timeAbout This RoleThis is an exciting opportunity to join our team in Ireland as a Senior Data Scientist. You will be responsible for analyzing complex data, developing and deploying machine learning models, and working with cross-functional teams to develop and implement business solutions. If you have a strong background in AI/ML and experience working with...
-
Machine Learning Engineer Opportunity
2 days ago
Dublin, Dublin City, Ireland Dept Full timeWe are seeking an experienced Machine Learning Engineer to join our team. As a key member of our Experience & Engineering business unit, you will play a vital role in delivering large-scale website design and build projects that combine technical solutions with beautiful designs.About the Role:As a Machine Learning Engineer, you will work closely with our...
-
Machine Learning Operations Engineer
3 days ago
Dublin, Dublin City, Ireland Boundlessfellows Full timeThe Data Science & Machine Learning team is looking for a Machine Learning Operations Engineer to scale and support our machine learning capabilities.You will work closely with Data Scientists and other Machine Learning Engineers to develop and maintain the machine learning platform that underpins all production data science models to unlock value for...
-
Dublin, Dublin City, Ireland Cpl Full timeCpl in partnership with our client Pfizer Grange Castle are currently recruiting for a Senior Scientist: Process Modelling and Interpretable Machine Learning The Manufacturing Intelligence (MI) team within Pfizer's Global Technology & Engineering (GT&E) is responsible for driving the development and implementation of advanced analytics including AI/ML,...
-
Dublin, Dublin City, Ireland Oxford Knight Full timeAt Oxford Knight, we're building a complete, AI-driven customer service platform that's revolutionizing the way companies interact with their customers. Our team of exceptional engineers is seeking an experienced Senior & Staff Machine Learning Scientist to join our Machine Learning team in Dublin, Ireland.This role involves defining new ML features,...
-
Machine Learning Engineer
1 week ago
Dublin, Dublin City, Ireland Amach Full timeAbout us:Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.Established in 2013, we specialise in cloud migration and development, digital transformation including agile...
-
Senior Machine Learning Engineer Position
23 hours ago
Dublin, Dublin City, Ireland Consumer Sleep Solutions Llc Full timeAbout the OpportunityWe are a technology-based company with a strong mission and vision for the future. Our goal is to harness the power of data and machine learning to improve how the world sleeps.As a Senior Data Scientist, you will be part of a fast-paced, collaborative environment where you can develop cutting-edge machine learning models and see them...
-
Machine Learning Position Specialist
2 days ago
Dublin, Dublin City, Ireland Consumer Sleep Solutions Llc Full timeAbout the Position: At Consumer Sleep Solutions Llc, we transform sleep into actionable insights that drive innovation in health and wellness. With access to the world's most comprehensive sleep dataset, we unlock groundbreaking insights that shape the future of sleep health.Job Description: Develop and deploy machine learning models to extract meaningful...
-
Staff Machine Learning Engineer
4 weeks ago
Dublin, Dublin City, Ireland Quora Full time[Quora is a "remote-first" company. This position can be performed remotely from multiple countries around the world. Please visit careers.quora.com/eligible-countries for details regarding employment eligibility by country.]About Quora:Quora's mission is to grow and share the world's knowledge. To do so, we have two knowledge sharing products:Quora: a...
-
Staff Machine Learning Engineer
1 week ago
Dublin, Dublin City, Ireland AshbyHQ - ATS Full timeQuora is a "remote-first" company. This position can be performed remotely from multiple countries around the world. Please visit careers.quora.com/eligible-countries for details regarding employment eligibility by country.About Quora:Quora's mission is to grow and share the world's knowledge. To do so, we have two knowledge sharing products:Quora: a global...
-
Machine Learning Scientist
3 weeks ago
Dublin, Dublin City, Ireland Intercom Full timeWhat's the opportunity?Intercom's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers' hands.We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML...
-
Senior Machine Learning Engineer
3 weeks ago
Dublin, Dublin City, Ireland HubSpot Full timeHubSpot's mission is to help millions of companies Grow Better. We believe machine learning (ML) and AI will allow our Go-to-Market (GTM) teams to more effectively serve even more companies. We're seeking a talented, experienced Senior ML Engineer to join our Data, Systems & Intelligence (DSI) team to support internal Sales and Customer Success (CS) clients...
-
Senior Engineer, Machine Learning
1 week ago
Dublin, Dublin City, Ireland Analog Devices, Inc. Full timeSenior Engineer, Machine LearningSenior Engineer, Machine LearningApply locations: Ireland, LimerickTime type: Full timePosted on: Posted 4 Days AgoJob requisition id: R244338Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives....
-
Dublin, Dublin City, Ireland Amazon Full timeMachine Learning Engineer, MLOps/MLaaS, Engine AI Center of ExcellenceJob ID: 2871535 | Amazon Development Center Germany GmbHOur team builds data-driven automation capabilities to support critical service operations in Retail and IT with global impact. Automation improves the operations and availability of consumer services with a positive impact on...
