Graduate Technical Support Engineer

3 weeks ago

Dublin, Dublin City, Ireland Anderson McQue Full time
Graduate Technical Support Engineer (Mechanical)

Do you want to work for a world class company offering fantastic career opportunities?

Anderson McQue is recruiting for our client, a world leader in the water and utilities sector.

Job Function: To provide technical support as required to customers and colleagues, particularly to the Service, Sales and Projects Teams.

Requirements

Education: BEngTech (Engineering Systems Maintenance) or MEng in Mechanical and Manufacturing Engineering

Skills and Experience:

  • Excellent communication skills with the ability to communicate effectively with customers and colleagues.
  • Ability to work under pressure to meet deadlines.
  • Strong analytical, problem solving and decision-making skills.

Duties and Responsibilities

Technical Support:

  • Provide technical support to external customers, Field Service Engineers and internal teams as required by the Head of Technical services.
  • Provide cover for the Technical Services team as required.
  • Identify spare parts and consumables for the Service Business Team and customers and generate the List of Spare Parts and Consumables for Company products as required.
  • Parts identifications to support the Field Service Team in the QOF process.
  • Parts identifications to support the Sales Team in the QOF process.
  • Creation of critical spare parts list.
  • Analyse client inquiries and utilise data for parts creation.

Technical & Commercial Site Reviews:

  • Support the delivery of technical training programmes for customers in Ireland (in-house, on-site or via digital media) covering water treatment theory, best practice, systems, products and services.
  • Assist with customer site audit administration as required.
  • Identify opportunities for additional revenue including site efficiency measures and audits to generate site reports for further discussion with the clients.
  • Support with Quotation Order Forms (QOF's) from the Service Engineers.

Documentation Control:

  • Provide the technical data required in the preparation of customer service contracts.
  • Collaborate with, and provide technical support to, the Technical Support Engineer to prepare risk assessments and method statements, as required.
  • Generate Calibration Certificates resulting from Service Reports.
  • In conjunction with the Senior Technical Services Executive, organise Technical Service Manuals to coincide with the release of new products or changes to current products.
  • Support the PQMC Process as directed by management.
  • Assist in the generation of company documentation as required.
  • Digital Services (remote monitoring system).
  • Monitoring and review of digital services platform.
  • Attend weekly meetings.
  • Raise tickets as required.

General:

  • Assist in the preparation and issue proposals for site refurbishments in accordance with Engineering Department Procedures.
  • Assist in project handovers to the service department as directed by management.
  • Adhere to Company Standard Operating Procedures (SOPs) and ISO Regulations.
  • Comply with Health & Safety obligations and regulations.
  • Safeguard and maintain relevant Company equipment.
  • Travel from time to time within Ireland and overseas.
  • Demonstrate a flexible approach to working hours to cope with urgent situations and an unexpected workload.
  • An ability to multitask is essential to this role.

Core Competencies

  • Ownership & Accountability: To work efficiently and effectively and to take full ownership and accountability for resolving all customer account commercial queries and to seek direction / approval from management where required.
  • Professional Relationships: To maintain strong and professional relationships with customers and colleagues, and to deliver excellent service to both to the very best of your abilities at all times.
  • Team Player: To proactively contribute to the Company's success and act as a responsible team player to always support colleagues and the best interests of the Company.
  • Continuous Improvement: To commit to the on-going success of the Company and undertake to actively identify and deliver continuous improvement and growth within the Company.
  • IT Skills: To commit to continuous learning and the use of the latest IT equipment and software as required by the role.
  • Policies & Procedures: To follow Company Directives and always adhere to Company Policies and Procedures.
  • Flexibility: To demonstrate a flexible approach to working hours to cope with urgent situations and an unexpected workload.

I am keen to have an initial discussion with anyone who feels this could potentially be of interest. Please, contact us at Anderson McQue by sending an up-to-date CV via the link provided to speak further about this opportunity.

#J-18808-Ljbffr

  • Graduate Mechanical Engineer

    2 weeks ago

    Dublin, Dublin City, Ireland Rise Technical Recruitment Full time

    Graduate Mechanical EngineerNewbridge€35,000-€40,000 + Training / Development + Progression + Vehicle + Fuel Card + Holiday + PensionAre you a mechanical engineering graduate or junior engineer looking for a role where you will great development opportunities and a clear progression route?Do you have a degree in mechanical engineering and want long-term...

  • Graduate Mechanical Engineer

    2 weeks ago

    Dublin, Dublin City, Ireland Rise Technical Recruitment Full time

    Graduate Mechanical EngineerNewbridge€35,000-€40,000 + Training / Development + Progression + Vehicle + Fuel Card + Holiday + PensionAre you a mechanical engineering graduate or junior engineer looking for a role where you will great development opportunities and a clear progression route?Do you have a degree in mechanical engineering and want long-term...

  • Business Development Graduate

    3 weeks ago

    Dublin, Dublin City, Ireland Graduate Links Full time

    Business Development Graduate - Summer 2025Job Title: Business Development Graduate – Summer 2025Location: DublinSalary: CompetitiveJob Type: Permanent, Full TimeThe Company:Keyence is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, Keyence has experienced rapid growth and is now turning over more than $6...

  • Graduate Technical Solutions Engineer

    2 weeks ago

    Dublin, Dublin City, Ireland Arista Networks Full time

    Company DescriptionArista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a...

  • Graduate Business Development Officer

    4 weeks ago

    Dublin, Dublin City, Ireland Graduate Links Full time

    Are you a forward-thinking graduate ready to kickstart a rewarding career in a company that prioritizes your professional growth and development? Look no further – the Business Development Graduate role awaits you Embark on an exciting journey with our esteemed client, a global technology company, where you'll dive into an immersive on-the-job training...

  • Graduate Engineer

    4 weeks ago

    Dublin, Dublin City, Ireland CAE Inc Full time

    About This RoleDo you want to progress your career with the global leader in aviation? Under the guidance of senior engineers, our graduate engineers will be given the opportunity to gain hands-on experience across our Technical Support Services Department which includes:Part 21 Design Services: The graduate engineers will get hands-on experience designing...

  • Technical Services – Graduate Engineer

    4 weeks ago

    Dublin, Dublin City, Ireland Ryanair Ltd. Full time

    Ryanair are currently recruiting for a Technical Services – Graduate Engineer to join Europe's Largest Airline Based in our Shannon Office, these permanent roles will allow you to work with our team of experience engineers who have responsibility for the continued airworthiness of our fleet of over 500 Boeing and Airbus Aircraft.This is an excellent...

  • Graduate Engineer

    2 weeks ago

    Dublin, Dublin City, Ireland Future Engineering Recruitment Ltd Full time

    Graduate Engineer Dublin €44,000 - €54,000 + 12% Car Allowance + Accommodation + Pension + Holidays + Private Medical Insurance + Technical Career Progression + Package + 'Immediate Start' Are you a recent engineering graduate looking to launch your career with a leading main contractor delivering high-tech technical construction projects across the UK...

  • Graduate Engineer

    2 days ago

    Dublin, Dublin City, Ireland Lincoln Recruitment Ltd Full time

    Were hiring aGraduate Engineerto join our client who is a one of Irelands leading civil and engineering companies. They deliver large-scale infrastructure projects all over the country and have been growing massively. This role provides an excellent opportunity for a recent engineering graduate to gain hands-on experience in a fast-paced environment, working...

  • Graduate Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland Future Engineering Recruitment Ltd Full time

    Graduate EngineerDublin€44,000 - €54,000 + 12% Car Allowance + Accommodation + Pension + Holidays + Private Medical Insurance + Technical Career Progression + Package + 'Immediate Start'Are you a recent engineering graduate looking to launch your career with a leading main contractor delivering high-tech technical construction projects across the UK and...

  • Graduate Process Engineer

    2 weeks ago

    Dublin, Dublin City, Ireland Arcadis Full time

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36, people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex...

  • Technical Support Engineer

    2 weeks ago

    Dublin, Dublin City, Ireland 2040 KLA -Tencor Ireland Ltd. Full time

    Description We are looking for a Tech Support Engineers (TSE) to independently respond to issues where first-line product support has been unable to fix problems in malfunctioning. TSEs work on more difficult problems requiring in-depth system knowledge and understanding of operating principles. TSE's exercise judgment within broadly defined...

  • Graduate Software Engineer

    4 weeks ago

    Dublin, Dublin City, Ireland Link Personnel Full time

    Our client, a leading medical device manufacturer, has instructed us to search for a Graduate Engineer to join their team. This is a great opportunity for graduates to gain Software engineering experience. These roles are 24-month contract roles with a strong chance of permanency thereafter.Skills & Education:Relevant BA Degree in Software.Suitable for a...

  • Graduate Manufacturing Engineer

    2 weeks ago

    Dublin, Dublin City, Ireland Johnson Controls Full time

    Job Summary:  The Graduate Engineer will support the design and manufacturing engineering team in various projects and tasks. This role is designed to provide recent graduates with hands-on experience in a manufacturing environment, helping them develop their skills and knowledge in engineering and manufacturing processes. Key Responsibilities: ...

  • Graduate Engineer

    23 hours ago

    Dublin, Dublin City, Ireland Nicholas O'Dwyer Ltd Full time

    The VacancyAbout The CompanyAt Nicholas O'Dwyer, sustainability is at the core of our work. If you are looking to advance your career in a socially responsible company, which has a proven track record over 90 years, and is committed to creating a sustainable planet, we invite you to be part of our team.Our mission is to provide innovative and reliable...

  • Field Service Engineer Graduate

    4 weeks ago

    Dublin, Dublin City, Ireland Collins McNicholas Recruitment Full time

    We have a new opening for a Graduate Field Service Engineer.If you are looking to kickstart your engineering career, this could be the position for you.Are you a recent graduate in Electrical, Mechanical, or Biomedical Engineering, Electronic Engineering, Robotics, or do you have a Trade Qualification in Electrical, Mechanical, or Mechanics?Are you eager to...

  • Graduate Building Structures Engineer

    2 weeks ago

    Dublin, Dublin City, Ireland Arcadis Full time

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36, people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex...

  • Engineering Graduate Position

    4 days ago

    Dublin, Dublin City, Ireland Poutrix Full time

    Poutrix is seeking a talented individual to join our team as a Graduate Process Engineer.As a Graduate Process Engineer, you will contribute to active projects, participate in regular training, and develop a number of skills such as presentation, communication, etc.Key ResponsibilitiesDesign and implement process systems for projects within life...

  • Graduate Engineer

    3 days ago

    Dublin, Dublin City, Ireland Global Professional Consultants Full time

    Graduate Civil / Structural Engineer required to join award-winning Irish Engineering Consultancy. This consultancy has an excellent reputation for providing multidisciplinary engineering services to a wide range of clients. This is an exciting opportunity for a motivated and ambitious Graduate Civil / Structural Engineer who wants to develop their skills...

  • Graduate Instrumentation and Control Engineer

    2 weeks ago

    Dublin, Dublin City, Ireland Arcadis Full time

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36, people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex...