Insomnia Cafe Assistant Manager

3 weeks ago

Dublin, Dublin City, Ireland Junction 14 Mayfield Full time

Join to apply for the Insomnia Cafe Assistant Manager role at Junction 14 Mayfield

Junction 14 Mayfield is currently recruiting for the role of Assistant Manager in our very busy Insomnia Department.

The purpose of the Assistant Manager's role is to provide support to the Manager on the day-to-day front line management to ensure colleague compliance with all standards as required in the successful running of the department. The Assistant Manager will need to be fully familiar with all aspects of the Barista's role including: Dress Code, Hygiene/HACCP Standards, Customer Service Standards, Performance Standards, Health & Safety, as well as Roster Awareness. This is a proactive role that must provide for the consistent delivery of a high level of quality and service.

An essential part of the role is excellence in communications with all colleagues, supervisors, and other managers.

Employee Benefits:
  • 60% Staff Discount
  • Perks Subscription
  • Peer Awards Scheme
  • Employee Referral Scheme
  • Free On-site staff parking
  • Excellent Career Progression Opportunities
  • Bike to Work Scheme
The Role:
  • As a valued member of our team, you will immerse yourself in our love for all things coffee and make each cup heavenly for all
  • Between putting a smile on customers' faces with your latte art, getting to know your customers, ensuring perfection with every drink made, and making sure that the shop is spick & span, you will become a valued member of the Insomnia family, working with your other coffee lover team mates.
Responsibilities:
  • As Assistant Manager, the role will involve shift work over the busiest days/shifts and will include weekend work.
  • To always maintain the highest standard of cleanliness and service within Insomnia.
  • To be in charge of the staff roster, focusing on wage cost.
  • Work with the marketing department in order to promote Insomnia.
  • To ensure that margins are maintained as agreed with management and reach targets for the Insomnia department.
  • To ensure all Insomnia staff follow the procedures put in place for J14 Customer Service and that all staff are trained in product knowledge and store procedures.
  • To monitor on an ongoing basis staff attendance, timekeeping, productivity, and presentation.
  • To conduct staff appraisals and be part of recruitment for Insomnia.
  • To liaise with management regarding issues on the site.
  • To prepare and organise stock takes on a weekly, monthly, and quarterly basis and to liaise closely with the account department during the process.
  • Perform any other functions that may be required by management from time to time.
Requirements:
  • We are on the lookout for people with relevant managerial experience in a customer-focused brand or a successful Supervisor awaiting your next step.
  • You will be enthusiastic and outgoing. With full responsibility for the Store, including people development, brand delivery, and financial success, the role is challenging, exciting, and diverse.
  • Previous coffee experience is an advantage, but it's all about having the right attitude to fulfil the Insomnia Philosophy.
Seniority level

Not Applicable

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Retail Groceries

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