Digital Trading and Merchandising Admin

4 weeks ago

Dublin, Ireland Grafton Group Full time
Woodie's is the market-leading DIY, Home & Garden retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official Best Workplace for Women for the past three years We are also recognised by the Irish Centre for Diversity & Inclusion as an accredited Investor in Diversity.

This role is an exciting opportunity to become part of a team responsible for driving and shaping the Woodies omni-channel experience in order to grow revenue and drive best in class customer experience.

Our Digital department is looking for a Digital Trading & Merchandise Admin to support driving digital revenue and customer experience. This role will support in maintaining a great online customer experience, balancing brand and commerce across all categories on Woodies.ie. We are looking for someone who has a passion for retail and product and can bring a commercial outlook as well as new ideas on how to innovate to be the best in class omni-channel DIY retailer.

Key ownership areas include:

Enriching our product data to drive conversion, driving best in class navigation, onsite merchandising, sorting rules, upsell and cross-sell, and site content planning in order to drive the best customer experience.

Key Responsibilities:

Product Upload

  1. Enriching online product content to ensure discoverability & enhance the customer's website experience.
  2. Work closely with buying teams to track new products coming into the business and manage the workflow of these products onto the site.
  3. Manage the communication to and sending of requested imagery and product content to our e-commerce partners.
  4. Creation of reports showing what has been uploaded and where the gaps are.
  5. Assign products to the correct attributes and categories as per category guidelines and to enhance the customer experience.
  6. Upload, process and QA product imagery and copy assets to ensure they meet specifications and standards.
  7. Resize and rename imagery through Photoshop and upload to our backend systems.
  8. Manage the upload of seasonal products within required timelines.
  9. Ensure priority products are uploaded when requested and communicate with the teams on managing priority products through the process.

Site Trading

  1. Activating promotions and events on Woodies.ie and providing sufficient support for those promotions/events across digital channels.
  2. Collect and catalogue brand campaign assets and ensure these are reflected on site seasonally and on time.
  3. Identify and promote priority products and ensure bestseller visibility across site and categories.
  4. Ownership over site calendar and updates for Category Landing Pages.
  5. Manage and implement product launches on site and removal of older products and clearance items.
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