DUTCH / DANISH / ESTONIAN Content Reviewers

3 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time

Social network you want to login/join with:

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Client:

Cpl

Location:

Dublin, Ireland

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

6f8d868259fd

Job Views:

2

Posted:

27.04.2025

Expiry Date:

11.06.2025

col-wide

Job Description:

We are hiring DUTCH / DANISH / ESTONIAN Content Reviewers for a Social Media giant. The candidate should be from Israel.

Your key responsibilities:

  • Investigating and resolving reported issues (via ticketing system), such as account support requests or potentially abusive content
  • Enforcing client's Terms of Use by monitoring reports of abuse on the site
  • Staying informed about client's products and community standards
  • Using market-specific knowledge to find scalable solutions to support our community
  • Gathering and analyzing data to improve user experience
  • Recognizing trends and escalating issues outside company policy to the global team
  • Identifying workflow inefficiencies and suggesting solutions

Skills & Competences:

  • Resilience to operate under pressure in a fast-paced environment
  • Strong communication skills, including empathy
  • High adaptability and positive attitude towards challenges
  • Decision-making, prioritization, problem-solving, and teamwork skills
  • Consistent achievement of KPIs

Language Skills:

  • Fluent in MARKET language (C1-C2), with cultural and social trend understanding
  • Advanced English (C1)

Assessment services are available if unsure about language level.

Contract: Full-time, permanent with Covalen

Compensation includes:

  • Free onsite meals
  • Pension contribution
  • 25 days annual leave
  • Training and Wellness Programme access
  • Tax Saver and Bike-to-Work schemes

Working hours:

Day shift (9:00am - 5:30pm) OR Evening shift (6:00pm - 2:00am). No rotations, Monday to Friday, occasional weekends/bank holidays.

Location: Dublin 18, Sandyford, Dublin South

*This is an office-based role. Remote work is not available. Employees are classified as essential workers.

IMPORTANT:

  • Candidates must be comfortable handling sensitive content.
  • Eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for at least 12 months or renewable).

What we offer:

  • Multicultural and diverse team environment
  • Career progression opportunities: Quality Auditors, Analysts, Trainers, Team Leads
  • Fixed schedule, no shift rotations
  • On-site meals, healthcare, pension
  • No prior experience needed; full training provided

For more information, please send your updated CV to Sohini Sakssena.

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