Line Manager

2 weeks ago

Dublin, Dublin City, Ireland Tesco Ireland Full time
About the role

Tesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland's Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.

Tesco Ireland is currently seeking to appoint a Line Manager who will have responsibility for supporting and leading a department and a team of people to deliver the best shopping trip for our customers. This role will report to the Deputy Manager and will ensure that we are serving Ireland's shoppers a little better every day.

You will be responsible for
  • Creating an inspiring and welcoming environment for colleagues and customers.
  • Being responsible for the store when the Store Manager/Deputy Manager are not present.
  • Ensuring that the team is fully trained and validated in their roles.
  • Creating an environment of two-way communication, inspiring a culture of trust.
  • Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to meet customers' needs.
  • Reviewing reports and systems to enable the delivery of the right improvements for customers and colleagues.
  • Driving a culture of zero food waste, managing date codes, and ensuring no food suitable for human consumption goes to waste.
  • Recruiting the best colleagues for the team, selecting those passionate about customers.
  • Understanding the cleaning specifications for the store and ensuring that the plan is delivered through the team and by leading by example.
  • Managing stock control activities, warehouse layout, and processes to ensure all colleagues can complete their routines right first time.
  • Root causing any incorrect prices, overcharges, refunds, and label routines to ensure customers are charged the correct price at all times.
  • Managing the front-end operation to ensure that customers do not queue.
  • Recognizing when colleagues give great service and providing feedback where necessary in relation to poor service.
You will need

For the 'Line Manager' role, you have a demonstrated track record of:

  • Being passionate about delivering the right way for customers and colleagues.
  • Being adaptable and agile in your thinking.
  • Delivering key objectives in a fast-paced environment.
  • Being the 'Go To' person for all queries for your department.
  • Shaping and influencing at the most senior level.
  • Previous retail experience preferred in a similar role.
What's in it for you

We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:

  • Competitive salary from €37,500.
  • Bonus scheme.
  • Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year.
  • Life assurance.
  • Pension scheme.
  • Save As You Earn scheme.
  • Paid family leave.
  • Bike to work.
  • Long service awards.
  • Commuter scheme.
  • Wellbeing initiatives.

*Entry requirements and rules of the scheme apply.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.

Tesco has operated in the Irish retail market since 1997, and with 163 stores nationwide, we employ over 13,000 people in cities and towns around Ireland. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland.

We work closely with suppliers across Ireland who are dedicated to making the best products for our customers, and this is reflected in the numerous awards our products have won over the years.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues.

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