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Assistant Store Manager
4 weeks ago
Requisition ID: 73191 - Location/Regions - Functional Area - Position Level - Permanent - Full Time - Education Level
Do you believe that sport has the power to uplift the mind? Does joining a truly purpose-driven brand align with your values? Well, then, we are looking for you.
1. Job Purpose
- To support the store manager in meeting or exceeding store sales targets.
- To work with the store manager to achieve brand standards in customer service, selling, product presentation, and merchandising.
- To assist the store manager in the recruitment, training, retention, and development of high-quality team members.
2. Position in the Organisation
- Reports directly to: Store Manager
- Gives leadership to: Supervisor, Sales Specialists, and Sales Associates
- In their absence, replaces: Store Manager
- In their absence is replaced by: Store Manager or Supervisor
3. Result Fields
Result Field 1: Support the Store Manager in Meeting Sales Targets
- Assist in maximizing sales and profitability through effective management of store operations.
- Effectively control the store during periods when the store manager is absent, showing commercial awareness and implementing initiatives to drive sales performance.
- Understand local market trends and competition, communicating this information to your manager.
- Analyze reports and KPIs such as conversion rate, units per transaction, and average transaction value to improve store performance.
Result Field 2: Achieve Brand Standards
- Support and guide staff focused on delivering required standards of (visual) merchandising, presentation, and promotional activity.
- Ensure consistent planning and execution of product flow.
- Manage back-of-house operations and share in the cleaning duties of the store as required.
Result Field 3: Assist in Team Development
- Supervise staff under the store manager’s direction, ensuring staff are motivated and trained on an ongoing basis.
- Ensure best practices in staffing levels, following the rotas and schedules described by the store manager.
4. Authority
According to limits of authority.
5. Communication
Internal: Contacts required to perform the position, including employees from the Retail department and relevant subsidiaries.
External: Contacts required to perform the position, including suppliers.
6. Job Requirements
- Two years of retail management experience required, including experience in coaching, counseling, and developing people.
- Bachelor’s degree in Business Administration or a related field (or 2 years’ additional experience in lieu of a degree).
- Experience with retail operations, budgeting, planning, customer service, and people development.
- Extensive experience in leading high levels of customer service in a brand retailer.
- Excellent communication, delegation, teamwork, flexibility, proactiveness, stress resistance, and analytical skills.
- Ability to communicate effectively with customers and store personnel, maneuver around the sales floor, stockroom, and store office; lift and carry 30 lbs/13.61 kg.
- Open availability and flexibility to work nights, weekends, store openings, and closings as needed.
- Basic computer skills, including Microsoft Word, Excel, and Lotus Notes.
- Able to communicate effectively in English (both written and verbal).
7. Management Values
Respect
Commitment
Integrity
We are ASICS. Our five letters have meaning: ‘Anima Sana in Corpore Sano’ or a Sound Mind in a Sound Body. We’re committed to supporting more people to experience the transformative power of movement.
Join a truly purpose-driven brand and become part of a family focused on creating an inclusive environment that fosters diversity, individualism, healthy bodies, and healthy minds.
We look forward to receiving your application online.
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