Customer Service Advisor

4 weeks ago


Galway, Galway, Ireland Radius Full time

The role …

The role requires someone who can deal with a wide range of DCI fuel card customer queries received by telephone and email in a constantly busy office environment. It also involves providing sales support to DCI Account Managers.

If you are coming from a Customer Service background looking to join a successful company which offers progression and opportunity, look no further

 What will you be doing as Customer Service Advisor? 

Resolve customer queries via email and inbound & outbound calls.Develop excellent relationships with existing clients and establish their requirements.Identify and assess customer needs to achieve satisfaction by problem solving.Influence and encourage inactive customers to become active.Promote self-service and other value-added service products working to set targets (no cold calling).Ensure all information is up to date and accurate.

What experience do you need?

Excellent communications skills; demonstrating confidence and attention to detail.Motivated and ambitious to hit and exceed targets.Applicants must be computer literate and familiar with standard MS Office applications (MS Word, Excel, PowerPoint, Outlook).An ideal candidate will have at least 3 years experience in Customer facing customer service role or call centre environment 

What can you expect of us?

A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovativeA drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive.25 days annual leave with additional bank holidays Health care after a successful probation

If you are interested in this position, click apply or please e-mail your CV to



  • Galway, Galway, Ireland Total Talent Full time

    Get AI-powered advice on this job and more exclusive features.This range is provided by Total Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from Total TalentSenior Insurance & Financial Services Recruitment Consultant for APA, CIP & QFA Qualified Job...


  • Galway, Galway, Ireland TN Ireland Full time

    Celebrate your passion for fashion, jewellery, and gifts with Carraig Donn, Ireland's premier lifestyle retailer. We invite applications from like-minded individuals who are eager to join our dynamic team as a Part Time Sales Advisor in Corrib S/C.About UsWe are a proud member of the TN Ireland group and have been serving the community since 1965. Our aim is...

  • Customer Advisor

    6 days ago


    Galway, Galway, Ireland B&Q Full time

    OverviewCustomer AdvisorFull time - 36.45 hours per week6 Month Fixed Term ContractShifts available Monday - Sunday, 7.00 am - 10.00 pmNotional hourly rate €14.40* per hourB&Q Galway*Raising to €15 per hour from 1st AprilWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools,...


  • Galway, Galway, Ireland SGS Full time

    Company DescriptionWe are SGS- the world's leading Inspection, Verification, Testing and Certification company. We are recognised as the global benchmark for sustainability, quality and integrity. With 99,600 employees across our 2,600 offices and laboratories worldwide, we are working together to enable a better, safer and more interconnected world.We...


  • Galway, Galway, Ireland SGS Full time

    Company DescriptionWe are SGS- the world's leading Inspection, Verification, Testing and Certification company. We are recognised as the global benchmark for sustainability, quality and integrity. With 99,600 employees across our 2,600 offices and laboratories worldwide, we are working together to enable a better, safer and more interconnected world.We...


  • Galway, Galway, Ireland Uniquely Full time

    Established in 2006, Uniquely is a company with a wealth of experience in diverse markets. We are a Deloitte Best Managed Company (Platinum Partner) and have received the Guaranteed Irish symbol for excellence and innovation in addition to their commitment to local jobs and communities. Uniquely has also been named As One of the Best Workplaces in Ireland...

  • Customer Advisor

    4 weeks ago


    Galway, Galway, Ireland B&Q Limited Full time

    OverviewCustomer Advisor - TradePointPart time - 30 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 7.00am - 21.00pmNotional hourly rate €14.40 per hourB&Q Galway*Rising to €15 per hour from April 1st.We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...


  • Galway, Galway, Ireland Uniquely Full time

    Established in 2006, Uniquely is a company with a wealth of experience in diverse markets. We are a Deloitte Best Managed Company (Platinum Partner) and have received the Guaranteed Irish symbol for excellence and innovation in addition to their commitment to local jobs and communities. Uniquely has also been named As One of the Best Workplaces in Ireland...


  • Galway, Galway, Ireland Carraig Donn Full time

    At Carraig Donn, we're seeking a vibrant and outgoing Sales Advisor to join our team in Corrib S/C, Co. Galway.The ideal candidate will be passionate about helping customers and working as part of a well-organised team. As a Sales Advisor, you'll actively support the store team with daily tasks including customer service, till operations, stock...


  • Galway, Galway, Ireland FBD Consulting, LLC Full time

    Role ProfileWe are seeking a highly motivated and experienced Sales Advisor to join our team in Roscommon. As a Sales Advisor, you will play a key role in delivering sales of Personal Lines, Agri and Commercial Business and providing an exceptional customer care service.Key Responsibilities:Be proactive in achieving individual sales targets by prospecting,...


  • Galway, Galway, Ireland TN Ireland Full time

    Our offices are open from 9am to 6pm Monday to Friday (excluding public holidays).Reporting to the Licensing Coordinator & Operations & Quality Supervisor, the successful candidate will be responsible for the following activities:Answer incoming customer phone calls and take appropriate action for each call.Strict adherence to Scripts, Standard Operating...


  • Galway, Galway, Ireland SGS Full time

    Job Description Our offices are open from 9am to 6pm Monday to Friday (excluding public holidays) Reporting to the Licensing Coordinator & Operations & Quality Supervisor, the successful candidate will be responsible for the following activities: Answer incoming customer phone calls and take appropriate action for each call Strict adherence to...


  • Galway, Galway, Ireland SGS Full time

    Job DescriptionOur offices are open from 9am to 6pm Monday to Friday (excluding public holidays)Reporting to the Licensing Coordinator & Operations & Quality Supervisor, the successful candidate will be responsible for the following activities:Answer incoming customer phone calls and take appropriate action for each callStrict adherence to Scripts, Standard...


  • Galway, Galway, Ireland TN Ireland Full time

    At TN Ireland, we are seeking a highly skilled Customer Service Advisor to join our team. Reporting to the Licensing Coordinator & Operations & Quality Supervisor, this role will involve:Key ResponsibilitiesAnswering incoming customer phone calls and taking appropriate action for each call.Maintaining strict adherence to Scripts, Standard Operating...

  • Customer Service

    4 weeks ago


    Galway, Galway, Ireland Aviva (EG) Full time

    Avivas Home & Motor Insurance Team in Ballybrit, Galway are looking for confident and engaging Customer Service & Sales Advisors, like you, to join us We are recruiting for permanent full-time positions, 35 hours per week for our Galway Call Centre. You will be helping new and existing customers regarding their Home & Motor Insurance. You will start with...

  • Customer Service

    1 week ago


    Galway, Galway, Ireland Aviva Full time

    Aviva's Home & Motor Insurance Team in Ballybrit, Galway are looking for confident and engaging Customer Service & Sales Advisors, like you, to join usWe are recruiting for permanent full-time positions, 35 hours per week for our Galway Call Centre. You will be helping new and existing customers regarding their Home & Motor Insurance.You will start with...

  • Customer Service

    2 weeks ago


    Galway, Galway, Ireland Aviva Full time

    Avivas Home & Motor Insurance Team in Ballybrit, Galway are looking for confident and engaging Customer Service & Sales Advisors, like you, to join us We are recruiting for permanent full-time positions, 35 hours per week for our Galway Call Centre.You will be helping new and existing customers regarding their Home & Motor Insurance.You will start with Aviva...


  • Galway, Galway, Ireland FBD Consulting, LLC Full time

    Join to apply for the Sales Advisor Roscommon role at FBD Consulting, LLC.Company DescriptionFBD Holdings PLCJob DescriptionJob OverviewThe primary function of the Sales Advisor is to deliver sales of Personal Lines, Agri and Commercial Business. The role will involve assisting in the overall running of the Sales Office to deliver a superior and efficient...


  • Galway, Galway, Ireland TN Ireland Full time

    About the RoleThis is a sales role that requires a self-motivated, friendly and helpful individual who is passionate about helping customers and working as part of a well-organised team.As a sales advisor, you will actively support the store team with daily tasks including customer service, till operations, stock replenishment, processing deliveries and...


  • Galway, Galway, Ireland NFP, an Aon company (Europe) Full time

    NFP, an Aon company (Europe), is looking for a skilled Client Services Advisor to join our team. As a key member of our team, you will be responsible for building relationships and awareness of Financial Planning within NFP, managing internal and external relationships to drive referral networks, and working effectively as part of a dynamic...