Senior Depot Lead, Dublin

2 weeks ago

Dublin, Dublin City, Ireland CWS Hygiene Full time

Job Title: Senior Depot Lead

Location: Dublin, Ireland

Company: CWS Hygiene Ltd (Part of CWS Group)

Job Type: Permanent, Full-time

About Us:

CWS Hygiene Ireland Ltd, a company of the CWS Group, offers rental dust mat and washroom hygiene solutions to the island of Ireland from our headquarters and production facility in Roscommon. CWS is a company that has a vision of delivering a Healthier and Safer tomorrow through our innovative and sustainable Rental solutions. At the core of this is the people, our customers and our staff. Currently CWS offers its services in 15 European countries through its 11,000 employees. This is all based on its solid foundations of Strong Ethics, Great People with as Shared destiny delivered through its Core Behaviours.

We are currently seeking a dedicated Senior Depot Lead to service the Dublin Area.

Role Overview:

The Senior Depot Lead - Dublin is responsible for overseeing depot operations, ensuring efficient distribution, fleet management, and health and safety compliance. This role involves planning and optimizing routes, managing driver schedules, monitoring performance metrics, and fostering a high-performing team culture. The Senior Depot Lead will collaborate with management, HR, and other departments to drive operational excellence, maintain high service levels, and implement continuous improvements. This position requires strong leadership, organizational, and problem-solving skills to ensure the depot operates efficiently, securely, and in alignment with company values and business objectives.

Key Performance Indicators (KPIs):

  • LTA's (Lost Time Accident) - Promote a safe working environment to minimize workplace incidents.
  • OTIF (On Time In Full) - Ensure timely and complete deliveries to maintain high service levels.
  • Salesforce Management - Monitor and manage the number of cases for the region.
  • Salesforce Case Closure Time - Ensure all cases are closed within a maximum of 24 hours.

Key Responsibilities:

Fleet & Vehicle Management:

  • Maintain and update vehicle records for insurance, tax, DOE, and CVRT compliance.
  • Ensure timely servicing and track weekly mileage of vehicles.
  • Oversee fleet management, including RSA compliance, insurance, and tax requirements.
  • Monitor and manage vehicle defect reporting and resolution.
  • Ensure company vehicles are clean, well-maintained, and represent a professional company image.

Operational Planning & Coordination:

  • Plan and assign driver routes 8 weeks in advance, ensuring optimal vehicle allocation.
  • Manage driver schedules, including holidays and training cover, in coordination with HR.
  • Continuously optimize routes based on customer changes and new sales allocations.
  • Conduct daily debriefs and update operational details on Salesforce/ADX.
  • Work closely with the Logistics Manager to develop and execute the distribution strategy.

Performance Monitoring & Reporting:

  • Monitor depot performance against key KPIs and analyze trends.
  • Implement corrective actions based on performance insights.
  • Prepare and submit monthly distribution reports, including fleet management and efficiency metrics.
  • Liaise with the Roscommon Head Office on fleet-related matters and compliance.

Health & Safety Compliance:

  • Enforce and uphold Health & Safety standards within the depot.
  • Report and address any incidents involving vehicles, employees, or customers.
  • Ensure high standards of housekeeping and security in the depot.
  • Oversee driver training, including manual handling compliance.
  • Coordinate inductions for new drivers and employees.

Customer Service & Team Collaboration:

  • Foster high employee morale and a commitment to exceptional customer service.
  • Resolve customer or driver issues promptly and professionally.
  • Collaborate with service and sales teams to ensure seamless customer support.
  • Utilize Salesforce for case management (signal not to be used).
  • Manage stock control, including asset recovery from cancelled sites.
  • Support payroll processing and maintain accurate records of driver activities.
  • Undertake additional tasks as directed by the manager.

Qualifications & Experience:

  • Experience in depot, logistics, or distribution management.
  • Strong knowledge of fleet management, vehicle maintenance, and compliance.
  • Familiarity with Health & Safety regulations.
  • Proven leadership, team management, and decision-making skills.
  • Strong organizational and problem-solving abilities.
  • Proficiency in monitoring KPIs and driving improvements.
  • Effective communication and ability to handle multiple priorities.
  • Full, clean driver's license and willingness to travel as needed.

Working Conditions & Benefits:

  • Competitive salary and benefits package.
  • Lunch expenses covered.
  • Company vehicle provided.
  • Opportunities for professional development and career growth.
  • Full-time, permanent position.
  • Supportive team environment within a growing company.
  • Opportunities for career development within CWS Group.

This is an excellent opportunity for an experienced logistics professional to take on a leadership role within a dynamic and growing organization. If you have the skills, experience, and drive to excel in this role, we encourage you to apply.

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