Fire Alarm and Emergency Lighting Field Service Engineer

4 weeks ago


Limerick, Ireland SPEEDECK Full time
Fire Alarm and Emergency Lighting Field Service Engineer (Full Time)Kerry, IrelandDescription

Allied Fire Protection Ltd is a leading provider of Fire Protection equipment with a portfolio of public and private sector clients across Ireland. We specialise in the supply, installation, maintenance, and commissioning of fire alarm systems and emergency lighting – delivered by our team of highly qualified and experienced engineers & installers.

A new and exciting opportunity is available in the Kerry area for a Field Service Engineer. The Engineer will be based mainly around the county of Kerry, but travel further afield will be required from time to time. We are looking for a ‘Can Do’ motivated individual who is keen to join our progressive & growing company.

We offer a highly competitive rewards package including:

  • Competitive salary package
  • Company vehicle
  • Laptop
  • Phone
  • At least 3 years proven experience in the Fire Alarm Industry and/or Electronic/Electrical Systems
  • Electrical or electronic background
  • Proficient in MS Office and/or other software programmes
  • Familiarity with mobile tools & apps
  • Full Clean Driving Licence

Responsibilities:

  • Servicing and commissioning fire alarm and emergency light protection equipment according to manufacturer's specifications.
  • Testing systems and analysing any failures.
  • Consulting with senior personnel to resolve unusual problems in system operation and maintenance.
  • Advising management regarding customer satisfaction, product performance, and suggestions for product & service improvements.
  • Providing excellent customer service and support during field visits or when on-call.
  • Building positive relationships with customers and representing Allied Fire in a professional & trusted manner.
  • Ensuring that company vehicle, uniform, and paperwork display a high degree of professionalism.
  • Managing all on-site service, maintenance, and test tasks as required to relevant standards.
  • Diagnosing errors or technical problems and determining solutions.
  • Carrying out preventative maintenance & making recommendations based on the age of systems & equipment.
  • Producing timely and detailed service reports.
  • Cooperating with technical & field teams and sharing information across the company.
  • Understanding and anticipating customer requirements and making appropriate recommendations/briefings.
  • Providing feedback to management regarding customer requests, satisfaction, product performance, and suggestions for product improvements.
  • Following all company’s Standard Operating Procedures and safe working practices.
  • Advising and reporting on change requests for documented processes.
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  • Limerick, Limerick, Ireland SPEEDECK Full time

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