Service Delivery Manager

3 weeks ago

Dublin, Dublin City, Ireland Tata Consultancy Services Full time

Role: Service Delivery Manager
Job Type: Permanent
Location: Dublin, Ireland (Onsite)

Are you an effective communicator with a deep understanding of ITIL practices?
Are you ready to join a global IT player where you will have the ability to accelerate your career in a supportive environment?

Make a meaningful impact as a Service Delivery Manager

Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

  • Be part of an exciting team where you will be challenged every day.
  • Collaborate with some of the leading lights of the industry.
  • Mentor junior employees using your expertise.
The Role
As a Service Delivery Manager, you will liaise with business and IT for IT production support and ongoing maintenance program. For this role, you should have a solid knowledge of two-tier and three-tier based applications and architecture, with the ability to understand the interfaces and data flow at a high level.

Key responsibilities:
  • Manage delivery by working with onsite/offshore support team.
  • Meet Service Level Agreement (SLA) for incidents, requests, problems, and minor enhancements (L3

  • IT Service Delivery Manager

    2 weeks ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    TN Ireland is seeking a highly experienced Senior IT Service Delivery Lead to oversee and ensure the effective delivery of IT services. This role will involve managing and coordinating third-party vendors, maintaining strong relationships with service providers, and driving continuous improvement in service delivery and within IT Service Operations.Key...

  • Service Delivery Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Landmark Technologies Ltd Full time

    Reporting to the Operations Director, the Service Delivery Manager is accountable for proactively managing the Technical Services teams which includes Dispatch, L1 to L3 Service Desk Engineers, Technical Alignment, vCIO, Professional Services and Project Delivery.The SDM is accountable for all the activities and responsibilities of the team.The Service...

  • Service Delivery Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Codec Azure Full time

    Service Delivery ManagerDepartment: D365 SupportEmployment Type: Full TimeLocation: DublinDescription In the role of Service Delivery Manager at Codec you will be responsible for ensuring the efficient and effective delivery of support and related services to our customers. This role involves managing service delivery processes, overseeing service level...

  • Service Delivery Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Landmark Technologies Ltd Full time

    Reporting to the Operations Director, the Service Delivery Manager is accountable for proactively managing the Technical Services teams which includes Dispatch, L1 to L3 Service Desk Engineers, Technical Alignment, vCIO, Professional Services and Project Delivery. The SDM is accountable for all the activities and responsibilities of the team.The Service...

  • IT Service Delivery Manager

    2 days ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Purpose of the RoleWe are seeking a hands-on, highly experienced manager to oversee service delivery and daily operations of the ICT Service Desk.The role will be responsible for managing and coordinating the delivery of IT services to ensure they meet the needs and expectations of our business.This includes developing service delivery standards and...

  • Library Services Manager

    4 days ago

    Dublin, Dublin City, Ireland Courts Service Full time

    The role of Assistant Law Librarian (Higher Executive Officer) in the Courts Service is to work with the Head Law Librarian and Legal Research and Library Services in delivering a world-class library service to the judiciary and staff.They will work closely with the senior management team of the Legal Research and Library Services in providing support in...

  • IT Service Delivery Manager

    1 week ago

    Dublin, Dublin City, Ireland Tn Ireland Full time

    At Tn Ireland, we are seeking a highly experienced IT Service Delivery Manager to oversee the daily operations of our ICT Service Desk. This key role will be responsible for managing and coordinating the delivery of IT services to ensure they meet the needs and expectations of our business.The successful candidate will develop service delivery standards and...

  • IT Service Delivery Manager

    4 days ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Purpose of the RoleWe are seeking a hands-on, highly experienced manager to oversee service delivery and daily operations of the ICT Service Desk.The role will be responsible for managing and coordinating the delivery of IT services to ensure they meet the needs and expectations of our business.This includes developing service delivery standards and...

  • Service Delivery Manager

    2 weeks ago

    Dublin, Dublin City, Ireland GOSHH Ireland Full time

    About the RoleGOSHH Ireland seeks an experienced leader to coordinate and lead services in Open Access. As a dynamic and highly organised individual, you will be responsible for managing teams and ensuring efficient service delivery aligning with national quality standards.Key ResponsibilitiesManage designated services within Open Access, ensuring they meet...

  • IT Service Delivery Manager

    2 days ago

    Dublin, Dublin City, Ireland EirGrid Group Full time

    EirGrid Group has a unique role to play in leading this radical transformation of our power system in support of the transition to renewable energy. This will require pioneering engineering effort together with highly secure IT capability to respond successfully to the scale of disruption. This offers a unique opportunity to further your career in Service...