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Full time Receptionist

1 month ago

Dublin, Dublin City, Ireland Kilkenny Ormonde Hotel Ltd Full time

Kilkenny Ormonde Hotel are recruiting an Hotel Receptionist - Full Time Position to join our Front Office Team.

Reporting to the Front Office Manager, the successful candidate's responsibilities will include:

  • Providing excellent service to guests at all times
  • Adhering to company Brand Standards
  • Ensuring smooth completion of Front Office operations
  • Check-in and check-out of guests at Reception
  • Dealing with guest queries
  • Processing payment for guests' bills on check-out
  • Organising check-in for large tours and groups with room allocations
  • Taking reservation calls when required

Ideal Candidate

  • An individual with a positive, professional and friendly manner who excels in customer care
  • The ability to work in a fast-paced environment whilst ensuring attention to detail
  • Organisational and Administrative Skills
  • Strong IT Skills
  • Experience with Hotsoft would be desirable
  • Flexible - the candidate must be available to work shifts including early mornings, late evenings, weekends and holiday periods
  • Previous experience in a similar role is essential, preferably in a 4* Hotel

Benefits Of Working With The Kilkenny Ormonde Hotel

  • Complimentary Leisure Club Membership
  • Complimentary meals while on duty
  • Discounted Accommodation Rate in Kilkenny Ormonde and sister property, Absolute Hotel Limerick
  • Discounted Accommodation and F & B rates in Windward properties
  • Discounted Friends and Family Rate
  • Discount on prebooked events in the property
  • Employee Referral Scheme
  • Uniform Provided
  • Christmas Savings Scheme
  • Career Development Programme
  • Employee Assistance Programme

Please apply with full CV. We are an equal opportunities employer.

Skills

  • Receptionist Duties
  • Making Reservations
  • Hotsoft

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Administrative

Industries: Administrative and Support Services

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