Case Manager, Housing First, Limerick

2 weeks ago

Limerick, Limerick, Ireland SPEEDECK Full time
Case Manager, Housing First, Limerick (Full Time)Limerick, IrelandDescription

Case Manager, Housing First, Limerick

Location: Limerick Town and County

Contract: Full-time, 1 Year Fixed-Term Contract

The purpose of this role is to work as a part of Housing First Case Management Service to deliver a 'Housing First' approach to individuals experiencing long-term homelessness in Limerick City.

What you will do:

  1. Work to the principles and fidelity of housing first.
  2. Work within the framework of the overall objectives of the Genio Housing First Intensive Case Management Service.
  3. Work within the overall policies and procedures of the Genio Housing First team.
  4. Provide a safe, welcoming environment for clients that are out of home/or at risk, including the provision of basic physical care and support within the service, respecting consumer choice and self-determination.
  5. Establish trusting relationships with clients who are living on the streets or in temporary accommodation and engage them in work that enables them to move to a more stable lifestyle.
  6. Undertake assessments and support planning with clients as the lead agent using the Care and Case Management system and protocols and other tools as appropriate e.g. STAR Outcome to assist the person to successfully progress toward independent living.
  7. Develop methods, structures, and relationships to support the client with their individual housing, welfare rights, and entitlements and to access move-on accommodation.
  8. Assist the tenant to create and sustain a home, implementing practices in line with tenancy settlement indicators.
  9. Work a 39-hour week as agreed with the Project Leader to meet the objective of the service.
  10. Build up and maintain a portfolio of accommodation providers in social housing, homeless sector, and private rented accommodation.
  11. Accompany and provide support to clients on appointments to other services i.e. doctors, counsellors, court etc.
  12. Work as part of a multi-disciplinary team and service.
  13. Work in conjunction with the Property officer, supporting the tenants' adherence to life skill development (home-making skills), paying rent, reporting repairs, and being a good neighbour.
  14. Provide Advice, Information, and Guidance as a prevention or in response to being out of home.
  15. Assist tenants in integrating their lives within their local community, providing support in accessing clinical, medical, and other support services.
  16. Support tenants in developing life skills, seeking out education, training, and employment opportunities if and where they so wish.
  17. Maintain a caseload of clients.
  18. Accompany and provide support to clients with appointments to other services, where appropriate.
  19. Be responsible for keeping up-to-date casework records, daily logs, and written assessments. Inputting information on the Focus Ireland database and PASS.
  20. Work in close liaison and cooperation with other teams within Focus Ireland and also other Statutory and Voluntary Agencies as deemed appropriate.
  21. Work to the service model and standards of best practice.
  22. Attend Team, Section, Divisional, Agency, and external meetings, including handovers, and training as required.
  23. Meet regularly for supervision of work with your assigned Supervisor.
  24. Supervise students or volunteers as requested by assigned supervisor or Project Leader.
  25. Implement existing policies and procedures and input into the development of new ones.
  26. Plan, implement, and evaluate the daily activities.
  27. Undertake such other duties as might be reasonably assigned from time to time in consultation with the Project Leader.
  28. Be vigilant to any Health, Safety, and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative.

What you will need:

  1. Qualification in social care at degree level, youth work, or related discipline.
  2. Experience of working with customers who are or have been homeless.
  3. Experience of working with customers identified as having a dual diagnosis.
  4. Experience of team working.
  5. Report writing abilities.
  6. Experience of working and liaising with other agencies.
  7. Knowledge and understanding of homelessness and issues that affect people who are or have been homeless.
  8. Ability to plan and implement programmes.
  9. Flexibility.
  10. Full driver's license (desirable).

Focus Ireland is an equal opportunities employer

We are driven by the fundamental belief that homelessness is wrong. It is a failure of society that creates victims out of ordinary people and robs them of their potential. It can be prevented and solved but is allowed to continue, undermining society.

Focus Ireland currently employs 435 people in various capacities that include permanent, fixed-term, full-time, part-time, and relief.

We aim to create continuous improvement and add value through partnership, integration, accessibility, and empowerment of all employees.

What we offer:

  • Top up Maternity Benefit up to 22 weeks
  • Top up Paternity leave up to 8 days
  • Education Policy - provision of financial support for upskilling/qualifications
  • Paid expenses
  • Cycle to Work scheme
  • Annual Leave – 25 days
  • Defined Contribution – 5% employee contribution and 7% employer contribution
  • EAP – Employee assistance programme – staff counselling
  • Death in Service benefit – 3 times salary
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