Registry Official Client Administrator

3 weeks ago

Dublin, Dublin City, Ireland Aviareto Full time

Role Overview: As a Registry Official, you will be an essential part of a dynamic and critical team within the aviation sector, responsible for high-level administration and client services. This role is characterised by autonomy, responsibility, and decision-making powers in a complex but fascinating field. It includes IT and legal aspects, although expertise in these areas is not required. Comprehensive training will be provided to develop the necessary skills and knowledge.

You should be a fast learner with a good aptitude for IT and excellent written English. This role is central to the operation of the International Registry; it is a position of expertise, trust, and responsibility. There is a mix of instructor-led training and self-motivated learning required to build your expertise in the role.

Our customers are located globally and include legal department officers, financial institutions, airlines, aircraft and engine manufacturers, professional service firms, as well as designated government bodies and international institutions. Building strong relationships with these clients is part of the role.

Registry Officials will vet, train, and support clients of the International Registry by phone and email. You will ensure our customers can access the system, make registrations and payments, and efficiently conduct their business. The Registry Officials team is rostered to cover our customers' main business hours around the world.

Key Responsibilities:

  • Develop deep expertise in the Registry's functionalities, legal and technical aspects, and the aviation sector, and become a go-to person for complex system queries.
  • Provide tailored customer support to a range of high-level customers, including legal departments, airlines, financial institutions, and manufacturers. This role demands critical thinking and a deep understanding of each customer's unique needs to deliver effective, personalised solutions.
  • Critically assess customer vetting/legal requirements for account applications, including identity verification.
  • Conduct online training sessions to help clients understand and effectively use the Registry system, sharing your knowledge and providing solutions to any issues that arise.
  • Manage ad-hoc financial reporting, track feedback, and ensure that data is accurately uploaded from aircraft manufacturers.
  • Assist in specifying and testing new website functionalities to continually improve the user experience.
  • This position involves autonomous decision-making, critical thinking, and responsibility in ensuring our customers' needs are met efficiently.

Experience and Skills:

  • Minimum 3 years of experience in a similar role.
  • Experience in a regulated environment such as aviation, banking, or insurance is preferred.
  • Strong IT skills, including proficiency with databases and office software.
  • Exceptional attention to detail and organisational skills.
  • Understanding of IT security measures and their application in daily operations.
  • Excellent communication skills, both verbal and written.
  • Ability to provide clear and concise instructions, particularly to non-native English speakers.
  • Experience specifying and testing software changes is an advantage.
  • Fluency in a second language is beneficial, but not required.
  • High flexibility, strong team player, and self-motivation.

Hours of Operation

The successful candidate will work a rotating shift pattern operating Sunday – Friday. A sample shift pattern is included below:

  • Week 1: Sunday – Thursday 18.30 – 03:00
  • Week 2: Monday – Thursday 10:30 – 19:00; Friday 13:30 – 22:00
  • Week 3: Monday – Friday 10:30 – 19:00
  • Week 4: Monday – Friday 07:00 – 15:30

Additional Information

Aviareto (a private company jointly owned by the Irish Government and SITA) is a key component of the Aviation Finance Industry. It manages the industry's International Registry website. Aviareto operates and develops the International Registry website from its base in Blanchardstown, Dublin 15. The Registry records financial transactions in aircraft, and these records are recognised by the courts. The initial years of operations have involved high levels of growth and change.

Package

Permanent/Full-time position.

Location: Remote/Hybrid (Blanchardstown office attendance required 2-5 days per month) or as required by your line manager from time to time.

  • Basic Salary: €32,000 to €43,000
  • Roster Allowance: €11,500
  • Performance-Related Bonus: 10%
  • Benefits: Health Insurance, Pension (7% company contribution), 25 days of Holidays, Supportive Education Policy, Excellent paid Maternity-Leave Policy, On-site gym.
#J-18808-Ljbffr

  • Registry Official Client Support Expert

    1 week ago

    Dublin, Dublin City, Ireland Aviareto Full time

    Client Support Expertise: As a Registry Official Client Support Expert, you will be responsible for providing exceptional customer support to a range of high-level clients. This involves developing deep expertise in the Registry's functionalities, conducting online training sessions, and managing ad-hoc financial reporting. You will work closely with our...

  • International Registry Client Services Specialist

    1 week ago

    Dublin, Dublin City, Ireland Aviareto Full time

    Job Description: We are seeking an experienced client services specialist to join our team at Aviareto. As a Registry Official Client Support Expert, you will be responsible for providing high-level customer support to our clients, including legal departments, airlines, financial institutions, and manufacturers. This involves developing deep expertise in the...

  • International Registry Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Aviareto Full time

    **Job Description**We are seeking an experienced Airport Finance Administrator to join our team. As a successful candidate, you will be responsible for developing deep expertise in the Registry's functionalities, legal and technical aspects, and the aviation sector. You will become a go-to person for complex system queries.Provide tailored customer support...

  • Corporate Governance Associate

    1 week ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    About Our CompanyTN Ireland is a reputable semi-state organization dedicated to providing essential services to the people of Ireland.We are currently seeking a highly skilled Legal Administrator to join our team for a 12-month period.The successful candidate will have the following responsibilities:Supporting the Legal Services Team by issuing and receiving...

  • Client Liaison and Sales Administrator

    1 week ago

    Dublin, Dublin City, Ireland Executive Edge Full time

    Client Liaison and Sales Administrator Opportunity at Executive EdgeWe are looking for a skilled professional to join our team as a Client Liaison and Sales Administrator. This permanent role involves interacting with clients, managing orders, and sourcing supplier information for official quotations.Responsibilities:Develop and maintain positive...

  • Law Office Support Assistant

    1 week ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    About TN IrelandTN Ireland is a leading Irish semi-state utility company with a reputation for delivering high-quality services to the community.We are currently recruiting for a Legal Administrator to support our management team and wider staff within the Legal Services Team.Your duties will include:Issuing and receiving instructions from...

  • Insurance Official

    3 weeks ago

    Dublin, Dublin City, Ireland Zurich Australian Insurance Ltd. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Insurance Official-Hybrid 115908 Insurance OfficialZurich Insurance AG are currently recruiting for an Insurance Official. Dealing with all aspects of a clients General Insurance Requirements, this role involves working in a fast-paced environment with an...

  • Insurance Official

    3 weeks ago

    Dublin, Dublin City, Ireland Zurich Australian Insurance Ltd. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Insurance Official-Hybrid 115908 Insurance OfficialZurich Insurance AG are currently recruiting for an Insurance Official. Dealing with all aspects of a clients General Insurance Requirements, this role involves working in a fast-paced environment with an...

  • Administrative Professional

    1 week ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    About TN IrelandTN Ireland is a leading Irish semi-state utility company responsible for the delivery and maintenance of utilities across Ireland.We are currently seeking an experienced Legal Administrator to join our team on a 12-month contract basis. This is a fantastic opportunity for someone looking to gain valuable experience in legal administration...

  • Administrative Support Professional

    1 week ago

    Dublin, Dublin City, Ireland Parker Stewart Full time

    Key ResponsibilitiesAs a Conveyancing Law Assistant at Parker Stewart, your primary duties will include:Maintaining client files, including filing, referencing, and opening files, as well as archiving and photocopying.Formatting legal documents, such as requisitions on title and registration of land registry or registry of deeds documents.Filing, invoicing,...

  • Aviation Finance Industry Professional

    2 weeks ago

    Dublin, Dublin City, Ireland Aviareto Full time

    Company Overview: Aviareto is a leading provider of aviation finance solutions, managing the International Registry website from its base in Dublin. The company operates and develops the Registry website, recording financial transactions in aircraft and providing a high-integrity system for registering financial interests.About the Role: As a Registry...

  • Legal Administrator

    2 weeks ago

    Dublin, Dublin City, Ireland hays-gcj-v4-pd-online Remote Work Freelance Full time

    Your new company As Legal Administrator, you will join a leading Irish semi-state utility company who are responsible for the delivery and maintenance of utilities across Ireland. Your new office is conveniently located in Dublin City and is accessible via public transport. Your new company requires you to join their team on a 12-month basis to support with...

  • Insurance Official-Hybrid

    4 weeks ago

    Dublin, Dublin City, Ireland Zurich Insurance Full time

    Insurance OfficialZurich Insurance AG are currently recruiting for an Insurance Official.Dealing with all aspects of a clients General Insurance Requirements, this role involves working in a fast-paced environment with an opportunity to gain experience in the areas of sales, customer service, customer retention and policy administration across our private...

  • Legal Administrator

    2 weeks ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:As Legal Administrator, you will join a leading Irish semi-state utility company responsible for the delivery and maintenance of utilities across Ireland. Your new office is conveniently located in Dublin City and is accessible via public transport. Your new company requires you to join their team on a 12-month...

  • Senior Anti-Trust Official

    1 week ago

    Dublin, Dublin City, Ireland Law Society if you Full time

    The Competition and Consumer Protection Commission (CCPC) invites expressions of interest from suitably qualified individuals with relevant expertise for the role of Senior Anti-Trust Official. We are an independent agency responsible for enforcing and promoting compliance with competition, consumer protection, and product safety law.We are looking for a...

  • Legal Administrator

    1 week ago

    Dublin, Dublin City, Ireland Link Personnel Full time

    Key ResponsibilitiesFormat legal documents and perform general administrative tasks.Prepare and arrange registration of Land Registry or Registry of Deeds documents.This role offers hybrid working with 2 days wfh and a 5pm finish.

  • Director Of Student Recruitment And Recognition Events, Ucd Registry

    3 weeks ago

    Dublin, Dublin City, Ireland University College Dublin Full time

    Applications are invited for a permanent post of a Director of Student Recruitment and Recognition Events within UCD Registry.University College Dublin seeks to appoint a Director of Student Recruitment and Recognition Events in UCD Registry.95 Snr Administrative Ii_) - € 108,935 -€145,610 Appointment will be made on scale and in accordance with the...

  • Property Law Administrator

    1 week ago

    Dublin, Dublin City, Ireland Link Personnel Full time

    Link Personnel have been instructed by our client in North County Dublin on a Legal Executive vacancy.About the RoleThis role will be supporting solicitors in the Conveyancing Department and will be a fully in-office position. It will suit a candidate who has exceptional organisational skills and enjoys good autonomy in a role.Key Responsibilities:Drafting...

  • Aviation Finance Administrator

    2 weeks ago

    Dublin, Dublin City, Ireland Aviareto Full time

    **Company Overview**Aviareto is a key component of the Aviation Finance Industry, managing the industry's International Registry website. We operate and develop the International Registry website from our base in Dublin.The Registry records financial transactions in aircraft, recognised by the courts. The initial years of operations have involved high levels...

  • Administrative Assistant

    1 week ago

    Dublin, Dublin City, Ireland Link Personnel Services Full time

    We are seeking a highly organized and detail-oriented legal secretary to join our team at Link Personnel Services and our partner law firm. As a key member of the Commercial Property & Banking Department, you will provide administrative support to solicitors and contribute to the smooth operation of the team.About the RoleTranscription of dictationsStorage...