Customer Service Administrator

3 weeks ago


Dublin, Dublin City, Ireland Gilligan Black Recruitment Full time

Customer Service Administrator South Dublin - Onsite 6 Month Contract €31'000 - €33'000 An exciting opportunity has arisen for an experienced Customer Service Administrator to join a dynamic and inclusive team based Dublin 18. This role is pivotal in maintaining exceptional customer service standards in a fast-paced, ever-changing environment. Key Responsibilities: Manage all aspects of customer orders, returns, and credit notes. Address customer enquiries, requests, backorders, and record management. Resolve customer queries and issues promptly and thoroughly. Coordinate with Warehouse, Carriers, and Couriers to ensure timely delivery. Schedule orders for delivery and liaise with Quality and other departments. Complete documentation accurately, adhering to SOPs and EHS regulatory requirements. Qualifications & Experience: Minimum of two years' experience in a similar role, ideally in a service environment. Excellent verbal and written communication skills. Proficiency in SAP and Microsoft Office Applications (Excel & Word). . If you are a motivated professional with a passion for customer service, apply now with your CV to join this dynamic team. Skills: Excellent customer service order processing SAP



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