Principal Sales Engineer

3 weeks ago

Dublin, Dublin City, Ireland Quest Software Canada Inc Full time
Overview

Quest Software is an award-winning IT management software provider offering a broad portfolio of solutions that solve some of the most challenging technology and business problems. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world.

We are currently looking for a Strategic Solutions Principal Sales Engineer to join our Information & Systems Management team. It's exciting, it's rewarding, it's hard work and offers career and personal growth. This is a remote position based in Ireland.

Responsibilities

The Strategic Solutions Principal Sales Engineer is a senior position aligning with Quest Account Executives and customers to lead a consistent, structured technical sales cycle focused around the industry's leading data and database portfolio. As a trusted technical advisor, you will collaborate with the customers' business and technical subject matter experts during the sales process to identify business processes and technical requirements to develop a value-based proposition of Quest products, as well as understand functional/technical constraints. As a thought leader in the data and database space, you will present at industry conferences, deliver content via blogs, white papers, podcasts, amongst other platforms and collaborate with internal partners in product management and development to drive innovation.

Roles and Duties

  1. Pre-Sales Support
    • Conduct technical product demonstrations and proof-of-concept engagements.
    • Collaborate with strategic sales teams to tailor solutions to client needs.
    • Respond to RFPs/RFIs with detailed technical content.
  2. Client Engagement
    • Partner with clients to identify business challenges and align solutions to address them.
    • Act as a trusted advisor to enhance customer satisfaction and retention.
    • Identify cross-sell and upsell opportunities based on client needs and usage patterns.
  3. Thought Leadership and Evangelism
    • Represent Quest solutions at industry events, user groups, and trade shows.
    • Publish whitepapers, blogs, and technical best practices guides.
    • Deliver keynote presentations and participate in panels to establish credibility.
  4. Solution Architecture
    • Assist clients in designing optimal architectures for Quest solutions.
    • Recommend best practices for implementation, integration, and scaling.
  5. Team Collaboration
    • Provide feedback to product management on customer requirements and market trends.
    • Act as a bridge between sales, support, and product teams to streamline client solutions.
    • Mentor junior Sales Engineers within the organization.
  6. Market Analysis
    • Stay updated on competitive solutions and articulate the advantages of Quest products.
    • Understand and communicate emerging trends in Information and Systems Management.
Qualifications

Technical Expertise

  • Deep understanding of data intelligence, data modeling, database management, and monitoring tools.
  • Hands-on experience with tools to manage data and databases (for example, erwin Data Intelligence, erwin Data Modeler, SharePlex, Foglight, and Toad).
  • 8-10+ years of experience in a PreSales role.

Communication and Presentation

  • Strong verbal and written communication skills to convey complex technical ideas.
  • Ability to adapt presentations to both technical and non-technical audiences.
  • Experience presenting at tradeshows, conferences, and user groups.
  • Experience engaging with analyst organizations is a bonus.

Problem-Solving

  • Analytical skills to diagnose issues and propose creative solutions.
  • Ability to translate client needs into actionable technical strategies.

Sales Acumen

  • Understanding of sales processes and the ability to align technical efforts with business objectives.
  • Skills in relationship building and influencing stakeholders.

Leadership and Initiative

  • Self-starter with the ability to manage multiple priorities.
  • Confidence to take ownership of projects and guide clients effectively.

Certifications and Education (Optional but advantageous)

  • Certifications in data intelligence, database technologies, or cloud solutions.
  • Educational background in computer science, information systems, or a related field.

Company Description

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. We're not the company that makes big promises. We're the company that fulfills them. We're Quest: Where Next Meets Now.

Why work with us

-Life at Quest means collaborating with dedicated professionals with a passion for technology.

-When we see something that could be improved, we get to work inventing the solution.

-Our people demonstrate our winning culture through positive and meaningful relationships.

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

-Our team members' health and wellness is our priority as well as rewarding them for their hard work.

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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