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Accounts Receivable Officer
1 month ago
An exciting opportunity has arisen for an Accounts Receivable Assistant to join our dynamic team and manage the billing processes of accounts. We are seeking a professional, experienced candidate who can deliver on the company's ethos of expert care, compassion, and trust.
The post holder will be responsible for:
·Creating and sending invoices to customers via a secure portal daily: Invoices and credit notes
·Following up with customers on: Payment of invoices & signing of documents
·Keeping customer accounts up to date with statuses and generating monthly reports, based on the above criteria.
·Reviewing aged debt report and following up on outstanding payments
·Weekly monitoring for refunds that are due & processing EFTs for patients.
·Dealing with customer queries daily and calling customers on the phone
·Correspond with customer on enquiries and invoice discrepancies.
·Post payments on customer accounts and reconcile payments each week.
·Prepare the monthly invoice for a partner clinic.
·Ensure customers have signed fee agreements
Accounting
·Bank reconciliations
·Monthly cashflow projections
Skills, Attributes, Qualifications and Experience Required:
·Experience working as an administrator & account receivable admin role or in similar accounts position.
·Strong understanding of patient confidentiality and discretion
·A hands-on approach with a strong work ethic
·Ability to work effectively as part of a team and the ability to work on your own initiative
·Excellent written and verbal communication, organisational skills and attention to detail
·Ability to multi-task and to cope well under pressure and work to deadlines.
· An exceptional phone manner and superior customer service skills are necessary.
·Microsoft Office skills – Word, Outlook, Excel, and Knowledge of computerised accounts packages
Desirable:
•Experience in accounts receivable and/or patient billing in a healthcare setting, and:
-Debt collection and management
-Report generation
-Accounts reconciliation
•Hold an Accounting Technician qualification
For more information, please reach out today
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