Account Manager

2 weeks ago

Galway, Galway, Ireland NTER TALENT Full time

Account Manager - Telematics Galway €31,000 (OTE €50,000) About the Role: Nter Talent is proud to support our client, a leading multinational company operating across 19 countries on five continents, in their search for a Account Manager to join their Telematics team in Galway. Our client specializes in delivering top-tier business services, with a strong focus on the logistics industry. As an Account Manager, you will be instrumental in driving the upselling of their services, helping clients enhance their operations and achieve success. Key Responsibilities: You will be responsible for building long-term relationships with our existing customer base and be a main point of contact for the length of their relationship with the company. Achieve sales objectives through the development and the maintenance of the customers and prospects entrusted to you. Drive upsell campaigns letting customers take fuller advantage from the business product/service catalogue whilst creating longer and stronger contractual relationships. Track customer activity to identify churn risk and work proactively via targeted outreach campaigns to eliminate that risk, while simultaneously identifying and closing upsell opportunities when applicable. Oversee customer growth, training, and development of best practices to continually drive business value and return on the customer's investment. Increase customer retention and adoption rates by conducting regular check-in calls. Serve as customer advocate, including collecting customer feedback on product needs, understanding customer and industry trends, and articulating those back to the business. Collaborate with sales team to reach prospective clients and promote new products and features What We're Looking For: A strong customer care focus. Self-motivated, capable of working on own initiative. Self-motivated with excellent time management and interpersonal skills. Passionate about your work with a high attention to detail. Previous experience in a Customer Account Manager role in outbound sales, or similar. What's On Offer: Uncapped earning potential with on target earnings of €50,000A friendly culture that mirrors our proposition to our customers A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one A commitment to building a working environment that values inclusivity, innovation, agility, and drive. An accessible and approachable Senior Management team And of course, you will be compensated competitively along with bonus potential and a good range of core benefits

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